Overall I enjoy having my website hosted through Squarespace, however, there are many functions that seem to be a strong pull for e-commerce businesses like mine to operate on Shopify. I am looking at potentially starting another business and I think Squarespace would be a better fit for that because it is more of a service-based business. I will say that the capability to customize forms such as the subscribe form has been a huge issue for me because it is not easy for these to be GDPR compliant. I am grateful for Squarespace, although there are definitely things I wished were available or easier to use as a non-web designer or computer programer.
A little painful with the ID Requirements...but after that, good quality communications from them and resolved issue. They're correspondence via email was professional and meaningful.
The support was great but the process cumbersome.
Based on 15 verified customer reviews, Squarespace holds an average rating of 2.5 out of 5 — rated Poor on ReviewTerminal. 33% of customers gave 4 or 5 stars.