Great customer service from order through to delivery. Real people got in contact about the order and delivery and the installation team were great too. The product is also exactly what we wanted - good quality and great design.
The team at Sueno were very helpful when we were trying to choose our new mattress. Gave us all options based on what we wanted and suggested we get 2 delivered to try on the day.
Absolutely first rate company - amazing bed, amazing customer service and fabulous delivery. We ordered the Twix Premier Ottoman in a wool fabric, with a headboard. There was a telephone call directly after ordering to confirm the order was correct. It was all ready within 4 weeks and we actually had to postpone delivery due to delays our side due to ongoing building work. This was no issue and delivery was easily rearranged. Delivery was on time and we were well informed through the entire process. The delivery team were fabulous - super quick, extremely careful around other furniture, and even with details like washing their hands after removing packaging and before putting the bed together to avoid marking the fabric. They ensured we were happy with everything before leaving, and I quickly received a clear and detailed invoice. Best of all - the bed is absolutely beautiful, incredibly well made and we absolutely love it. Would highly recommend Sueno.
From beginning to end, the service from the Sueño team was outstanding. The 3 headboards are of excellent quality. Very happy customer.
Excellent service from ordering right through to delivery. Love my new bed and mattress.
Excellent company to deal with. Kept updated at all times and delivery crew were first class installing the bed and removing packaging.
From point of enquiry, to order and delivery the staff were really helpful. They rearranged my delivery date due to an injury when needed. Set up was quick neat and tidy and the bed looks amazing.
Excellent service. The team who set up the bed we fantastic.
Excellent service throughout, from ordering to delivery, and a bed of outstanding quality. Would highly recommend.
This is my second purchase from Sueno and their customer service is excellent from order to delivery.
Based on 40 verified customer reviews, Sueno holds an average rating of 5.0 out of 5 — rated Excellent on ReviewTerminal. 100% of customers gave 4 or 5 stars.
