don't fall for the friendly sales tactic sure they act nice but scanned me the wrong heel arch saying i had high arches and at 1500 was ridiculous I didn't pay but I went looking for high arch replacements only to have terrible ankle pain, switched to flat arches and the pain decreased. They have no idea what they're talking about and just take advantage of people's pain
Too bad that zero rating isn't offered. I should have left the store when a piece of carbon paper was used to step on to diagnose every condition from head to toe. Their products are at least a hundred times more expensive than from Amazon, etc! They simply wear you do down with double talk when the customer has a complaint or requests a refund. I thought that I was a smart consumer. Oh well, they got me once. I ended up throwing them away. They were so painful. Best advice is to stay away.
A complete scam. Hoped they could fix my walking issues. Promised they would. Paid thousands for inserts that cost hundreds to make. Then insisted I pay on their credit card which I didn’t need/want. Turned out my walking issue required brain surgery.
Buyer beware. THIS IS A SCAM. DO NOT BUY HERE. YOU HAVE BEEN WARNED. They stole my money on false promises. Mt Gravatt store.
I went in with severe pain from plantar fasciitis. They fit me up with “custom” arch supports to correct my issue. Never relieved my pain and they won’t respond to emails when I ask about their “guarantee”. $2000 was a complete waste of money
What a joke. I had tried several things, and nothing was working. I was desperate to find a cure, and I spent $1,600 hoping that Good Feet would be the answer. When they tell you no refund when you are purchasing the arches, that should have been a clue. I have no idea what I was thinking. I have been religiously wearing the arches exactly like I was told to for over three months now and my feet hurt worse than when I started. Do not fall for this scam. Please see a medical doctor first. I wish I would have.
I am kicking my self for not researching the Good Feet Store before I walked in (expecting to get info) and walked out stunned with a $2,000+ purchase. Shame on me for not seeing the obvious signs of their manipulative sales tactics. I am extremely uncomfortable about the buying experience I had with not realizing that I did not need or will use much of what was sold me until I got home from the store. Shame on me, but hope this reaches more people before they walk through their doors.
DO NOT BUY!!! Over priced and a NO REFUND Policy! My wife spent $2600.00 dollars and after she realized it was money we couldn't afford we attempted to get a refund which the sales person told us the don't do refunds, they do adjustments and they were not going to refund our money!?! Do yourself a favor and research this company before you set foot in their stores!
BEWARE! There are NO refunds EVER. Apparently store credit and exchanges MAY be allowed under some circumstances, but only if you DO NOT wear your shoes. The shoes hurt my arches so much and I had to take them off after a brief wear at home on my carpet. But because I had worn them, they were not exchangeable. NOTHING IN THIS STORE IS RETURNABLE!! The cost is outrageous and IS NOT EVEN CUSTOM made for your feet. It is a rip off. The shoes cost $200 and the recommended inserts cost over $600. The worker boasted lifetime warranties but NEVER mentioned a word about being NONRETURNABLE! This was an expensive, crooked store. BEWARE!!
I went into the store saying "what the heck" lets go listen and see. I have been battling lower back pain for over 20 years and after seeing multiple Chiropractors, all the fixes were temporary. Miranda listened to me and discussed the entire process without pressure to buy a thing. The entire visit was about me. After walking around the store in the supports, I could feel immediate relief of my lower back pain. I never had foot pain but I knew my arches and hips were messed up. This product is saving my life. Don't just think about going here for foot pain. If you have lower back issues go try it. My opinion is that there are always both sides and you can find anything you want for less money but, it doesn't always solve the issue in the end. I went to the Westwood store to see Miranda but the other two ladies are so nice that my experience was actually fun.
Based on 40 verified customer reviews, The Good Feet Store holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.