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adidas Reviews

adidas.com
1.6

17 reviews

12%
5-star
18%
Positive
82%
1-star
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ReviewTerminal Summary

Adidas customers report a severely degraded experience with a 1.6/5 average rating driven by persistent issues with product quality defects, unreliable delivery services, and consistently poor customer service responses.

What customers love

  • Product durability and comfort when quality standards are met
  • Affordable pricing and stylish design options
  • Fast and accurate order fulfillment in isolated cases

Common concerns

  • Widespread quality control failures including defective stitching, loose components, premature sole deterioration, and design flaws
  • Consistently poor customer service with rude representatives, unresponsive support, and inadequate complaint resolution
  • Unreliable delivery and refusal to honor return/exchange policies within stated timeframes or reasonable circumstances
  • Website technical issues preventing order cancellations and deceptive refund timelines compared to competitors

Customers mention

customer serviceproduct qualitydelivery delaysreturn policysizing inconsistenciesdurability
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Frequently asked questions about adidas

Is adidas trustworthy?

adidas is rated 1.6 out of 5 from 17 verified customer reviews on ReviewTerminal — rated Bad. 18% of customers gave 4 or 5 stars.

What is adidas's rating?

adidas has an average rating of 1.6 out of 5 based on 17 customer reviews on ReviewTerminal.

How many reviews does adidas have?

adidas has 17 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

adidas — Review Summary

Based on 17 verified customer reviews, adidas holds an average rating of 1.6 out of 5 — rated Bad on ReviewTerminal. 18% of customers gave 4 or 5 stars.

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