ReviewTerminal
Home/Shopping & Fashion/Afterpay
A
ExcellentShopping & Fashion

Afterpay

afterpay.com
4.6

40 reviews

88%
5-star
90%
Positive
10%
1-star
Write a review
ReviewTerminal Summary

Afterpay is highly valued for its buy-now-pay-later convenience and payment flexibility, though a small segment of users experience frustration with rigid policies around missed payments and slow refund processing.

What customers love

  • Easy-to-use app with straightforward payment management and purchase splitting
  • Flexible payment options that help with budgeting and financial flexibility without interest
  • Automatic payment scheduling with reliable deductions on correct dates

Common concerns

  • Strict enforcement of payment deadlines with immediate spending limit reductions for missed payments, lacking consideration for life circumstances
  • Slow refund processing (5-10 business days) for failed transactions and poor customer support responsiveness to system glitches

Customers mention

payment flexibilityapp usabilitybudgetingspending limitsrefund processingcustomer support

Frequently mentioned

AfterpayPaymentPaymentsPurchasesCreditExperience
Filter:
Sort:
Showing 40 reviews
N
Verified
Najee Shabazz
20 May 2026

Very Convenient.

Easy to use and convenient.

M
Verified
MC
20 May 2026

I love Afterpay!

I love Afterpay!! No longer need credit cards!

P
Verified
Peggy Tyler Bryant
19 May 2026

Never worry about paying always…

Never worry about paying always deducted on the correct date

P
Verified
Paula Moser Rollin
19 May 2026

Easy safe way for purchases

Easy safe way for purchases

L
Verified
LP
19 May 2026

Great way to pay

Love the extra time to pay for purchases. Wish they allowed a little more time.

E
Verified
Ebony Manntz
19 May 2026

I honestly had a great experience with…

I honestly had a great experience with Afterpay, I was a customer for around 5-6 years and I always was able to keep my payments up and everything was fine until I was put into a situation that meant i couldn’t afford the repayments they were asking me to let them know how they could help and helped me organise a payment plan I could afford. Honestly I am really grateful for the opportunity to pay my debt without it leaving a mark on my credit score. I recommend this to anyone that needs/wants something but can’t afford to buy it at once then this id for you I do recommend to put a spending limit on your account though, that way you have more control over what you spend and don’t get caught fin the predicament I found myself in.

J
Verified
Jorge Lopez
19 May 2026

More credit added

More credit added . I like that

D
Verified
Durecsis
19 May 2026

My favorite app

My experience has been excellent and satisfying.

L
Verified
Lily O
19 May 2026

Most useless service

Most useless service. They kept saying I had overdue payments which I paid for and it was a glitch in their system and now im banned. Fine by me ill take up another decent business like Klarna where they actually resolve the issue. The support people barely take interest to help you resolve anything its actually insane.

C
Verified
Charles
19 May 2026

Afterpay is a lifesaver!

I have been using after pay for years now! And honestly it’s been nothing short of amazing very helpful when you need to buy a bigger ticket item and you don’t wanna spend that all at once. The app is very well done and I’ve been using Afterpay for years now, and honestly, it’s been nothing short of amazing. It’s incredibly helpful when you need to buy a larger ticket item and don’t want to spend the entire amount at once. The app is well-designed and user-friendly. I have been using Afterpay for several years now, and I can confidently say it has been an exceptional experience. Afterpay is incredibly useful, especially when purchasing larger ticket items that you might not want to pay for all at once. The service allows you to spread the cost over a few months, making it more manageable and less financially burdensome. Additionally, the Afterpay app is exceptionally well-designed, offering a seamless and user-friendly experience. Its intuitive interface makes it easy to track payments, manage purchases, and understand your payment schedule. Overall, Afterpay has consistently provided a reliable and convenient solution for my shopping needs.

S
Verified
Soraya Khalil
19 May 2026

I wish they had monthly payments

I wish they had monthly payments

M
Verified
Michael Ruiz
19 May 2026

Afterpay is fast, efficient and reliable!

I love using Afterpay and their features

P
Verified
Patricia
19 May 2026

Enables us to make purchases overtime…

Enables us to make purchases overtime with little or no interest which is a great option for retirees sine we het paid just once a month.

C
Verified
Chitnita WILLIS
18 May 2026

Details are always good

I love my afterpay account I serve it purpose when needed. Im looking to build more credit

G
Verified
gina caruso
18 May 2026

I love afterpay purchase options

I love afterpay purchase options. If im not sure of my current checking account balance I choose AFTERPAY.let me tell you why 1st there's always a no interest option and 2 options of how frequent payments. Therefore after leaving store later when home I can either keep the payment option or pay in full worst case which there are no worst cases so I figure im building GOOD CREDIT AND IMPROVING MY CREDIT SCORE!

Page 1 of 3 · 40 reviews

Afterpay — Review Summary

Based on 40 verified customer reviews, Afterpay holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.

Similar companies in Shopping & Fashion

View all Shopping & Fashion companies →