Is Afterpay trustworthy?

Afterpay is rated 4.6/5 from 40 verified reviews — Excellent. 90% gave 4 or 5 stars.

What is Afterpay's rating?

Afterpay has an average rating of 4.6 out of 5 based on 40 customer reviews on ReviewTerminal.

Afterpay Reviews: 40 Verified Reviews (4.6/5)

ReviewTerminal SummaryBased on recent reviews

Afterpay is highly valued for its buy-now-pay-later convenience and payment flexibility, though a small segment of users experience frustration with rigid policies around missed payments and slow refund processing.

What customers love

Easy-to-use app with straightforward payment management and purchase splitting
Flexible payment options that help with budgeting and financial flexibility without interest
Automatic payment scheduling with reliable deductions on correct dates

Common concerns

Strict enforcement of payment deadlines with immediate spending limit reductions for missed payments, lacking consideration for life circumstances
Slow refund processing (5-10 business days) for failed transactions and poor customer support responsiveness to system glitches

Customers mention

payment flexibilityapp usabilitybudgetingspending limitsrefund processingcustomer support

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Showing 1 4-star review

Verified

19 May 2026

Great way to pay

Love the extra time to pay for purchases. Wish they allowed a little more time.

Afterpay — Review Summary

Based on 40 verified customer reviews, Afterpay holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.

Afterpay

Great way to pay

Afterpay — Review Summary

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