AJ Bell Dodl delivers strong customer satisfaction (4.5/5) driven by responsive support staff and easy-to-use platform, but faces critical issues with transfer processing, order execution failures, and misleading FSCS protection claims.
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I’m trying to help my grandchildren set up LISAs. Dodl appears to have lower charges than most………. together with less information (which can of course be gleaned elsewhere). However other reviewers say it has far fewer investments to choose from. So what can you choose? For the life of me I can’t find any info online. I don’t want to download the app since it’s not for my use. How does one find out? For instance, does it offer Investment Trusts, like say City of London IT or Murray International? There’s no way I’ll suggest my ‘green’ grandchildren buy a pig in a poke! I see below that A J Bell Dodl requires more information. I just want to know what shares my grandchildren could invest in, since dodl doesn’t offer the full range of investments that AJ Bell offers.I couldn’t find a link on the website. I’m sorry if that wasn’t clear from my original review. I’m still waiting. James from DODL has now contacted me, very helpful and sent me a link by email. It wouldn’t work on my iPad but did on my iPhone.So I’m now better informed. So I’ve updated the 1 star to 3 stars, but it’s a pity the information wasn’t easily available in the first place. Thank you, James.
Based on 40 verified customer reviews, AJ Bell Dodl holds an average rating of 4.5 out of 5 — rated Great on ReviewTerminal. 88% of customers gave 4 or 5 stars.