Allstar Business Solutions Reviews: 40 Verified Reviews (4.1/5)

ReviewTerminal SummaryBased on recent reviews

Allstar Business Solutions receives polarized reviews (4.1/5) with exceptional individual staff members consistently praised, but systemic issues with communication, transparency, and billing practices frustrate a significant minority of customers.

What customers love

Individual staff members (Cariss Birkett, Daniella Burden, Claire Stephenson, Stuart Sharland) providing patient, responsive, and proactive problem-solving
Quick resolution when issues reach the right person, particularly for setup, EV charger integration, and account management
Professional and calm handling of frustrated customers, with follow-up support and callback reliability

Common concerns

Hidden charges and add-ons (Ecopoint, Zero Liability) automatically applied without clear consent or itemization on invoices
Poor communication infrastructure: long waits to reach support, being passed between multiple staff members without resolution, promised callbacks not made, emails unanswered
Excessive fuel prices (2.15-2.24/litre cited) and penalty fees that appear designed to generate revenue rather than support customers
Unreliable website/online systems causing unnecessary problems; unclear terms and lack of transparency around charges and cancellation processes

Customers mention

customer service responsivenessbilling transparency and add-onsstaff competence variationfuel card pricingaccount managementwebsite reliability

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Showing 1 4-star review

Verified

customer

8 May 2026

Good service after account manager changed.

After having a complex account issue, I had waited for months with one member of staff but it did not go anywhere, which put pressure on the department that needed the cards and caused issues. A new account manager came along - Cariss Birkett, and she managed to sort everything in the same week that I spoke to her so I am very pleased with the service despite the initial waiting and problems.

Frequently asked questions about Allstar Business Solutions

Is Allstar Business Solutions trustworthy?

Allstar Business Solutions is rated 4.1 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Great. 78% of customers gave 4 or 5 stars.

What is Allstar Business Solutions's rating?

Allstar Business Solutions has an average rating of 4.1 out of 5 based on 40 customer reviews on ReviewTerminal.

How many reviews does Allstar Business Solutions have?

Allstar Business Solutions has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Allstar Business Solutions — Review Summary

Based on 40 verified customer reviews, Allstar Business Solutions holds an average rating of 4.1 out of 5 — rated Great on ReviewTerminal. 78% of customers gave 4 or 5 stars.

Allstar Business Solutions Reviews