Analysing reviews...
I never thought I'd give Amazon a poor review after all these years BUT changing the delivery address to another on my list of addresses is NOT acceptable. The packet was not delivered to my friend who moved years ago to a new address. Instead Amazon used an old address. M friend never receieved ath address and Amazon still sends me a delivery picture of the packet being WRONGLY DELIVERED AND I AM STILL CHARGED for the gift. I am disgusted. I will no longer use Amazon,ever. All this creepy AI stuff and the chaos that ensues. We all know what's going on and the USA slides down and down to a low position on the global circuit — so so low—morally, technically, and intellectually . Let us not pretend. We have much to be ashamed of.
I selected a 1500w electric saw in my basket for £19.95 but a glitch wouldn’t process it so it remained in the basket. 11 hours later I login to process the order and the price jumps to £46.59! A 234% increase on the same calendar day! Well, guess what Amazon - forget it! Dynamic pricing increases of this magnitude just because it’s in my basket don’t wash. I will absolutely not buy it from Amazon now - back to trusted suppliers like Screwfix or Toolstation with ready local back-up during the warranty period.
I haver finally reached my end with Amazon. I ordered something that tuned out to be a cheap knockoff and half the parts were missing so I left a review stating exactly that and they reported it and told me my review doesn't meet community standards. I did edit to be even more mellow and that was flagged too. Funny because there's nothing wrong with the reviews so that means they're selling garbage and literally protecting the bad sellers. It also means that all of the reviews can't be trusted like the one I bought that makes the product look good. I wonder how many people tried to warn me but wasn't allowed to. The reviews and comment section is one of the best ways to understand what you're buying and now they're gatekeeping our comments and experiences. My Prime membership won't be renewed and I will look to buy from other places because Amazon has gone way too far.
Selenes claim @ proton. Me was instrumental in saving me and finding my lost money.
Amazon is making it harder and harder for you to cancel an order, even if not shipped and delayed for days. They are making it harder to reach an agent in chat as well. This is all by design. Beware of Amazon making these changes and not telling you.... Once in chat an agent can't even cancel such a delayed non-shipped item. They say they have to raise a ticket. So when you see something you need today or tomorrow - DO NOT RELY ON AMAZON ANYMORE.....
Amazon began as a good idea providing a unique buying & selling opportunity. I was a very active member for years. Amazon now is a corrupt profiteering monopoly. Incompetent, unreliable and dishonest. Unable to maintain purchase and returns accountability. Boycott Now!
What has happened to Amazon I purchased a item in February 2026 from marketplace the item did not arrive as expected I came some 2 weeks after date After contacting to get refund was offered gift card I accepted and was told if the original item turned up no need to post back which it did I did not give it a moment thought Low and behold 3 months later I am charged again on my card when I contacted them they say I was not told that it is inconceivable that I would just keep item to be charged twice even the manager JEN from market place hung up conversation and made out I was lying and told I would not receive my money back I only wanted one item ended up paying for 2 which I did not want I have saved conversation Amazon does not care I guess
Based on 47 verified customer reviews, Amazon holds an average rating of 1.5 out of 5 — rated Bad on ReviewTerminal. 11% of customers gave 4 or 5 stars.
