Customers report a severely degraded experience at Amazon (1.5/5 rating) marked by chronic delivery failures, unresponsive customer service, account lockouts without justification, refund fraud, and a pattern of broken promises.
What customers love
Common concerns
Customers mention
second to none service within 24 hour service excellent
"Excellent platform with a wide range of products. Very easy to use and reliable. Highly recommended!"
Fast service in the UK
Based on 47 verified customer reviews, Amazon holds an average rating of 1.5 out of 5 — rated Bad on ReviewTerminal. 11% of customers gave 4 or 5 stars.