Annie & Alfie delivers exceptional personalised jewellery with outstanding customer service, evidenced by a 4.8/5 rating across 20 reviews, though one unsubstantiated scam allegation exists.
What customers love
Customers mention
Frequently mentioned
Really nice personalised pieces, great to deal with, notified along the way and the piece matched exactly the preview photos provided. My niece was delighted with it. Will be ordering again from here.
I questioned customer service initially as some information regarding purchase was not disclosed. However, after I brought it to the merchants attention, they did everything to make sure i got my purchase. I received it today and it's beautiful. Thank you and definitely would recommend.
Lovely my second chain just loving it thank you ⭐️⭐️⭐️⭐️
perfect item and perfect customer service. I purchased one of the fingerprint necklaces and explained the purpose behind the gift and they were very sympathetic and ensured I recieved it on time. I will definitely purchase from Annie & Alfie again and will recommend them to others.
I got exactly what I wanted & the communication & shipping time was excellent.
Ordered 5 pieces personalised with handwriting. I am so impressed with the quality of the engraving, they all look great and I am so excited to gift these forward. They will be treasured for a lifetime
Lovely personalised bracelet. Great service and quick delivery. A gift to be cherished forever!
Highly recommend, beautiful chain I got which comes in lovely packaging. Extremely helpful to get my order on time and went out of there way. You will have a much better experience ordering here than from a big chain name.
There aren't enough stars! From concept through design and production right through to delivery, we received the most unique personalised gift for our daughter on her graduation. Rita went above and beyond!!
Excellent products and service. Have purchased many times from this business and never disappointed. Highly recommend.
Great customer service - I emailed directly to see could the layout of engraving be changed and they responded so quickly and were really helpful and informative. Even rushed the order for me as it was a gift on tight time frame.
Ordering process very easy, uploading photo of handwriting was straightforward and simple. Received a preview very quickly and then my item was ready and shipped promptly. Item arrived beautifully packaged. As for my handwriting necklace, it was more than I hoped for. It is such a special piece, the chain is a lovely length and quality is excellent. This is the second piece I've ordered and I would recommend to anyone.
Very happy with the necklace I ordered for my daughter as a Mother's Day gift from my granddaughter. Rita was most extremely helpful professional and courteous. She replied to my email queries very promptly and efficiently. I would highly recommend this company.
This is the 3rd gift I have bought. Always very happy with the service and the quality. Excellent quality. Special touch with the engraving names and date of birth. Lovely.
They scam people in the name of trust
Based on 20 verified customer reviews, Annie & Alfie holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.