Aquatropics London delivers exceptional service with a 4.9/5 rating, with customers consistently praising healthy fish arrival, reliable packaging, and fast delivery, though one customer raised concerns about courier licensing and payment process transparency.
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Customers mention
Excellent service - 3 different species arrived healthy! I ordered 3 different species of tropical fish and I am satisfied. Ordering several species of fish at once can be risky, but they all arrived in absolutely perfect condition. The delivery was fast, safe and well-maintained. Each fish is very active, healthy and settled into the aquarium immediately. I highly recommend them to anyone looking for fish and reliable delivery!
I contacted the shop to see if i could arrange a visit whilst on holiday in the UK. I ended up ordering blind from the website after discussions of the stock and the delivery process. I ordered the fish and had them delivered to where i was staying and then travelled back to Jersey the following day. Nearly all fish arrived safely one bag of tetra were dead on arrival, these were refunded instantly. I'm happy with the selection of fish I received with a couple of extra added in for free. Would definitely recommend this seller. 👌👍
Great communication fish arrived on time and very well packaged My new go to shop for all my fish
Received my first order, all arrived safe and well, happy fish, fit and active, I would definitely use again 😊
Order recieved with no issues and when they said it would be delivered, all fish healthy and some great colours. Will definitely order from again
I received my order in full with no dead fish on arrival!!! I will be ordering from this company again. 😀
All the fish arrived alive and are doing well. They were well packed and were all as described.
Excellent service arrived when stated via email. I have had a few orders of stock from them and they have arrived well packed, these were healthy. I would use these again.
Great company. Fish arrived very well packed, healthy and all in good shape. So far they’re all doing really well, panda corys are energetic little things. Delivery was much smoother and much quicker than discount aquatics, who delayed my snail by a couple days and he didn’t arrive in good health. I recommend buying from here if you want good quality, well looked after livestock.
First time ordering online orderd 5 rusty mbuna. fish well packed and all healthy no problems also email from delivery saying delivery before 13.00hr arrived 12.00 so could not fault process.
Brilliant service , delivery brilliant , will use again !
This is my third order I could not fault I had absolutely no difference in the way they were sant very well packed sent Tuesday and I got them on Wednesday. I will be getting more from this seller once I give the fish a few weeks to settle in. I recommend this seller 100%
Easy to deal with, good communication from seller and all fish arrived well packaged and in good healthy condition. Thank you!
All fish arrived brilliantly packed with a thermal jacket. Fish all doing well and feeding straight away. Fast delivery on schedule. Very pleased with the experience and will shop again
Absolutly fantastic buisness in producing beautiful fish all healthy looking brilliant service quick and realiable would highly recommend thank you
Based on 40 verified customer reviews, Aquatropics London holds an average rating of 4.9 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.