Aquatropics London delivers exceptional service with a 4.9/5 rating, with customers consistently praising healthy fish arrival, reliable packaging, and fast delivery, though one customer raised concerns about courier licensing and payment process transparency.
What customers love
Common concerns
Customers mention
Fully informed through email after ordering. Dispatch the following Tuesday before estimated delivery time. The Betta fish was well packed in multiple layers and she was alive happy to see light and beautiful and alive. Great experience
Fish arrived as planned, packaging really well. Fish are lovely now they have had time to settle. Great way to purchase fish when the ability to visit a shop environment is limited.
Great communication with my order , my fish well looked after during transport thank you
I always use this online store from now on. They have an amazing selection of fish with great prices MUCH BETTER then in store shopping prices. Great value for money. You may have to wait couple weeks for the delivery but it's worth it for no hassle shopping and great choice of products.
I made a purchase of guppies and they were beautifully selected. They are so vibrant in colour and are happy swimming in the tank. The delivery process was really good and straightforward. I will be buying from here again. Thanks so much
Excellent service, beautiful high quality African cichlids with amazing colour and all in excellent health will definitely be buy more from them again
What can I say but 10 out of 10 they are the best looking healthy fish I've ordered online there range is for more than other online companies at a better price people will say bad things or leave a bad review on them using royal mail to deliver but honestly they are well packaged never had a dead fish or a fish with any parasites or ich ect i will definitely stick with this company in future plus everything I've ordered has been young . Thanks aquatropics
The fish was beautiful and was wrapped carefully
Fantastic service from these guys great condition my fish arrived well wrapped and secure discus are superior quality thanks again guys
Excellent customer service. Healthy fish!
Thank you andy beautifull fish perfect thank you
Fish turned up promptly and on time very satisfied with the quality of fish and customer service was above and beyond I will be ordering again 5 star service very pleased
Bought 12 Chili Rasboras that arrived 2 days ago. All alive and well and they started to get a bit of colour after few hours, although they look like exclamation point rasbora (least rasbora). I've read somewhere that juveniles tend to look similar so fingers cross they develop the colour in the coming months.
Aquatropics London are easily the best online fish retailer I’ve used in 15 years. The fish were impeccably packaged not even a drop of water spilt all fish are extremely healthy and alive. If you shop with a competitor you will be disappointed, for ease and safety shop with Aquatropics London for the best UK online fish store.
Amazing communication from seller. Live stock arrived promptly and very healthy. Super happy and highly recommend this seller!!!
Based on 40 verified customer reviews, Aquatropics London holds an average rating of 4.9 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.