Auction House UK Reviews: 40 Verified Reviews (4.7/5)

ReviewTerminal SummaryBased on recent reviews

Auction House UK delivers consistently excellent service with highly responsive staff and clear communication, reflected in the 4.7/5 rating, though rare operational failures at completion undermine an otherwise strong reputation.

What customers love

Staff professionalism, friendliness and responsiveness - particularly named individuals like Melanie, Bailey, Romilly, and Sam who provide patient guidance
Clear communication and regular updates throughout the entire process from initial inquiry through post-auction completion
Stress-free experience that simplifies what is typically a complex property transaction, with knowledgeable staff managing expectations

Common concerns

Critical failures at final exchange and completion stage - delayed key handover, missing keys, and extended timelines despite smooth earlier processes
Inconsistencies in legal documentation (missing land registry information) and contract discrepancies that caused completion delays and unexpected costs

Customers mention

staff communicationease of processfirst-time buyerskey handover and completionprofessionalismproperty sale speed

Filter:

Sort:

Showing 2 1-star reviews

Verified

S Mustafa

13 May 2026

Really bed experience list day exchange…

Really bed experience list day exchange continues no one available to give key I driver over 45 minutes to get a key and only mian door key I get it is been over 10 day I'm still waiting to get all other key !!! That is my first time to buy through auction house and will be last one so bad customer service .

Verified

Robert Quail

7 May 2026

Buyers beware. Poor info provided prior to auction.

Poor experience

Frequently asked questions about Auction House UK

Is Auction House UK trustworthy?

Auction House UK is rated 4.7 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Excellent. 93% of customers gave 4 or 5 stars.

What is Auction House UK's rating?

Auction House UK has an average rating of 4.7 out of 5 based on 40 customer reviews on ReviewTerminal.

How many reviews does Auction House UK have?

Auction House UK has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Auction House UK — Review Summary

Based on 40 verified customer reviews, Auction House UK holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 93% of customers gave 4 or 5 stars.

Auction House UK Reviews