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Auction House UK Reviews

auctionhouse.co.uk
4.7

40 reviews

88%
5-star
93%
Positive
5%
1-star
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ReviewTerminal Summary

Auction House UK delivers consistently excellent service with highly responsive staff and clear communication, reflected in the 4.7/5 rating, though rare operational failures at completion undermine an otherwise strong reputation.

What customers love

  • Staff professionalism, friendliness and responsiveness - particularly named individuals like Melanie, Bailey, Romilly, and Sam who provide patient guidance
  • Clear communication and regular updates throughout the entire process from initial inquiry through post-auction completion
  • Stress-free experience that simplifies what is typically a complex property transaction, with knowledgeable staff managing expectations

Common concerns

  • Critical failures at final exchange and completion stage - delayed key handover, missing keys, and extended timelines despite smooth earlier processes
  • Inconsistencies in legal documentation (missing land registry information) and contract discrepancies that caused completion delays and unexpected costs

Customers mention

staff communicationease of processfirst-time buyerskey handover and completionprofessionalismproperty sale speed
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Showing 2 4-star reviews
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sudeesh
13 May 2026

We had near flawless experience

We had near flawless experience. The website is fairly self explanatory and bit experience was smooth. The communication was prompt thorough email. But tried to call few times which did not go well. Overall a good job.

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Verified
Andrew Edwards
7 May 2026

Romilly was a pleasure to deal with on…

Romilly was a pleasure to deal with on a tricky transaction. If the review was purely on service received, it would be 5*. What was frustrating was the inconsistency within the auction pack. Completion was delayed by 5 months due to the contract provided in the auction pack not including part of the land being sold - which it transpired was never filed with land registry. Surely this should have been picked up prior to listing. We then incurred an additional £3500 charge for the seller's legal fees due to the original solicitors incompetence. Overall, I'd definitely still buy from them again.

Frequently asked questions about Auction House UK

Is Auction House UK trustworthy?

Auction House UK is rated 4.7 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Excellent. 93% of customers gave 4 or 5 stars.

What is Auction House UK's rating?

Auction House UK has an average rating of 4.7 out of 5 based on 40 customer reviews on ReviewTerminal.

How many reviews does Auction House UK have?

Auction House UK has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Auction House UK — Review Summary

Based on 40 verified customer reviews, Auction House UK holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 93% of customers gave 4 or 5 stars.

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