Auto100

What customers love

• Sales team professionalism and knowledge - staff like Dan, Terry, Ryan, and James consistently praised for friendliness, patience, and expertise
• Smooth purchasing process - part-exchange valuations, financing, and handover logistics handled efficiently
• Vehicle quality and preparation - cars described as immaculate, well-detailed, and exactly as advertised at point of sale

Common concerns

• Post-sale support breakdown - multiple customers report ignored emails, unanswered phone calls, and refusal to address defects present at or shortly after purchase
• Lack of accountability for pre-existing faults - customers with video evidence of issues present before collection report being passed to warranties and denied resolution