Autoelegance delivers excellent products and service with 16 five-star reviews praising professionalism and speed, but three one-star reviews reveal serious issues with order fulfillment, refund processing, and customer service responsiveness that contradict the 4.6 average rating.
What customers love
Common concerns
Customers mention
Product never reached me. Customer service is non existent. Cheated of my money
bought something for my car from them on ebay. the part does not fit my car even though it was bought for that model. I contact them to send it back but since I bought it as a guest on ebay it is apparently very difficult to send it back to them. I then find their address myself and send it back. IT WAS IN AUGUST I SENT IT BACK AND I STILL HAVE NOT RECEIVED MY MONEY FOR THE ITEM OR REIMBURSEMENT FOR THE RETURN SHIPPING. They stop responding when I contact them they will not answer my questions. The item cost around 1000 dkkr and shipping cost around 800 kr That is around 2000 kr that I have not received back
Based on 25 verified customer reviews, Autoelegance holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 88% of customers gave 4 or 5 stars.