Autoelegance delivers excellent products and service with 16 five-star reviews praising professionalism and speed, but three one-star reviews reveal serious issues with order fulfillment, refund processing, and customer service responsiveness that contradict the 4.6 average rating.
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I have to give a slightly negative review. I dealt with customer service who said they couldn’t complete order via eBay, so I did it via their site. When paying, it said it couldn’t be shipped to my location, customer service told me to put a random address and then just tell them my address and then they’d ship. That was a lie, and they just ended changing their tone and being rude. I haven’t put a 1 star as they did end up refunding me when I asked, because I want to buy somewhere else!!
Based on 25 verified customer reviews, Autoelegance holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 88% of customers gave 4 or 5 stars.