ACE delivers consistently excellent service and thorough reporting for successful legal disputes, but faces serious criticism from customers who feel inspections were superficial, conclusions unsupported by evidence, and complaints were mishandled.
What customers love
Common concerns
Customers mention
Took a long time, expensive, not particularly helpful, you will also receive an email asking for a review every day until you post a review.
Excellent communication to begin with. Early appointment made for Inspection. Easy payment options….that’s when the problems began Report was meant to produced by a certain date, it wasn’t and was only produced after I had chased it up a number of times. When the report finally arrived it was totally incorrect regarding the dates of ownership of the vehicle, something which I provided earlier. This has had to be sent back and caused another delay, totally unacceptable. The lack of communication post payment and the breach of contact signed is not what I expected after such a positive start.
Based on 40 verified customer reviews, Automotive Consulting Engineers Ltd holds an average rating of 3.6 out of 5 — rated Good on ReviewTerminal. 65% of customers gave 4 or 5 stars.