ACE delivers consistently excellent service and thorough reporting for successful legal disputes, but faces serious criticism from customers who feel inspections were superficial, conclusions unsupported by evidence, and complaints were mishandled.
What customers love
Common concerns
Customers mention
Good as they were able to look at my Lexmoto bike and give detailed information where as even the dealerships would not about the safe and correct operation of the bikes. The assessment failed to answer some of the questions though such as the fault being the same fault at purchase which they must have known about so they lost a star for that.
Report is clear, responded to questions answered and gives a sensible opinion. They are slightly slow to respond and need chasing but the inspection and then report were exactly what was expected.
Easy to communicate
Based on 40 verified customer reviews, Automotive Consulting Engineers Ltd holds an average rating of 3.6 out of 5 — rated Good on ReviewTerminal. 65% of customers gave 4 or 5 stars.