Back Market Australia delivers strong value with fast shipping and good device quality in most cases, but quality control inconsistencies and occasional condition mismatches undermine trust for a significant minority of customers.
What customers love
Common concerns
Customers mention
Phone came as described. Clean and looked near new. Battery was 100% and very reliable. Phone arrived in 2 days. Good customer service. Price was affordable for an iPhone 14.
Phone perfect condition ❤️
No support. Delivery is late and STILL not arrived despite paying for express delivery. No way to contact but wait for support to reply. Still waiting on my $1200 Macbook Air. I wish had read the reviews on the other websites before giving them my money.
Phone is great; But the colour is not 'PURPLE' as described. To me it looks like 'PINK'. Samsung actually call it 'LAVENDER'. It is a very pale insiped light colour. NOT the rich vibrant dark 'Royal' colour I was expecting.The sellers should change the name.
Good experience. Device received in very good condition, exactly as described.
my product that I purchased was a refurbished I phone, so happy thank you.
Top quality phone at a good price. Great service with quick delivery
Great condition. Fast delivery. Works well at a great price.
The phone arrived quickly, it was a good affordable price but of course does not come with any extras, just the phone. One corner of the parcel was crushed but the bubble wrap around the phone saved it and it was unharmed. The phone is refurbished but works very well and the battery is excellent. I am pleased with this phone, no problems so far
My iPhone 15pro max is great. Works like new. Only thing that I was a bit disappointed with. Was I asked for a new battery and paid extra. Not sure if the happened or not, as there was no reference to this. But otherwise I would definitely recommend.
Based on 40 verified customer reviews, Back Market - Australia holds an average rating of 4.5 out of 5 — rated Great on ReviewTerminal. 88% of customers gave 4 or 5 stars.