Bambizi

What customers love

• High-quality, beautiful and unique furniture designs that customers love
• Excellent product craftsmanship and attention to detail when items finally arrive
• Outstanding customer service from staff (when contactable) who are warm and helpful

Common concerns

• Extreme delivery delays ranging from 3-12+ months with constant broken promises and lack of communication
• Severe unresponsiveness to calls, emails and messages; customers unable to reach company for weeks or months
• Refund process is deliberately obstructed with excuses, delays beyond stated 30-day period, and requests for returned items before processing refunds
• Unreliable and unprofessional delivery service; items arrive damaged, incorrect, or with wrong products (Amazon mattress instead of ordered £290 mattress)
• Product quality issues including non-functional convertible beds and safety hazards (collapsed bunk bed)
• Company name changes and ongoing legal proceedings against the company; threats of legal action against customers for negative reviews