Bulk Apothecary delivers strong product quality and fast shipping that satisfies most customers, though packaging issues with bulk items and occasional fulfillment errors prevent a higher rating.
What customers love
Common concerns
Customers mention
There is a hole in the bag containing the boric acid powder. It was leaking out of the box.
Products took forever to arrive. Shipping was outrageous.
I ordered a number of oils, clays, and other items for soap making. Everything was fine except for the 50 lbs of Palm oil. The packaging was completely unacceptable, a plastic bag that was not even sealed inside a single layer box. I had to transfer it to my own buckets (what a pain / mess).
It got here quick but I had ordered 24 8oz jars and only received 2 jars. I have emailed about it but have yet to hear back on where the remaining jars I bought are.
I thought I ordered unscented body lotions, but got Massage Lotion. Needed Body lotion. Maybe another time. Thanks Marcia Pierce
Based on 40 verified customer reviews, Bulk Apothecary holds an average rating of 4.3 out of 5 — rated Great on ReviewTerminal. 80% of customers gave 4 or 5 stars.