Business-Class.com delivers strong personalized service with highly praised agents, though pricing transparency issues and occasional service failures (food/meal requests) create friction for a minority of customers.
What customers love
Common concerns
Customers mention
I had no food, I asked specifically for kosher food. Staying 8 hours without food and no eating prior to that is not called BC
I was helped by Liam who was very professional and quick. He helped me to get a great deal. Thank you.
I am so grateful to Denver lenz at business.com for 3 days we haggled back and forth giving the different requirements that I needed and I could do this one and not do that one and no I didn't like that one and oh my God is that what that is all of those things taking place had it not been for him I would have had an awful situation flying into Poland I am so grateful for his patience and strength really. I don't know how he does it I was up all night thinking of what I could do and what I couldn't do and never was able to go to sleep it was horrible and he just calmly kept looking kept taking care of all of my needs so grateful
Zeke always provides the highest level of service in the industry!!
Great process I’m getting my business class seats in American Airlines. I think everyone they do.
Based on 20 verified customer reviews, Business-Class.com holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.