Capital One UK receives predominantly positive feedback (4.4/5) with customers praising ease of application and credit-building features, but a significant minority report serious issues with customer service quality, application processing failures, and call centre communication.
What customers love
Common concerns
Customers mention
Excellent card to have....
Is the best decision I made
Easy to use everything in the app
Best credit card ever 👌🏽
Everything worked out fine from start to finish. Easy app to use, just great.
Easy to apply great service
Fantastic service, plenty of notice on statements, dont think I could say more . Definitely recommend
No complaints. Good so far
helpfull to the older person not to good with tech
Information prompt excellent communication through the app
Capital one - you have been fantastic and actually gave me a break in getting my life back together , I thank you very much. Adrian
Brilliant there when I need really handy for me thank you
I love to having this card, Thank you ☺️
Really amazing
Excellent company
Based on 40 verified customer reviews, Capital One UK holds an average rating of 4.4 out of 5 — rated Great on ReviewTerminal. 85% of customers gave 4 or 5 stars.