Capital One UK receives predominantly positive feedback (4.4/5) with customers praising ease of application and credit-building features, but a significant minority report serious issues with customer service quality, application processing failures, and call centre communication.
What customers love
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Customers mention
No 2-star reviews yet.
View all reviewsCapital One UK is rated 4.4 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Great. 85% of customers gave 4 or 5 stars.
Capital One UK has an average rating of 4.4 out of 5 based on 40 customer reviews on ReviewTerminal.
Capital One UK has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.
Based on 40 verified customer reviews, Capital One UK holds an average rating of 4.4 out of 5 — rated Great on ReviewTerminal. 85% of customers gave 4 or 5 stars.