Capital One UK receives predominantly positive feedback (4.4/5) with customers praising ease of application and credit-building features, but a significant minority report serious issues with customer service quality, application processing failures, and call centre communication.
What customers love
Common concerns
Customers mention
While I appreciate there giving me a chance again to rebuild my credit and give me another chance id like to see clearer more updates on my app, I am being charged £5 for going 0.07 pence over my limit he ho ... But thnx again capital for giving me another chance 4 and a half out of five ain't bad
Based on 40 verified customer reviews, Capital One UK holds an average rating of 4.4 out of 5 — rated Great on ReviewTerminal. 85% of customers gave 4 or 5 stars.