Cases and Clues delivers engaging, well-produced mystery games that most customers enjoy, but is hampered by inconsistent product quality across cases, significant customer service failures including lost packages and refund delays, and unclear game structure that frustrates experienced players.
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Customers mention
Great fun and so much better than sitting watching tv all evening! Hugely clever with the technology too. 10/10!
Didn't enjoy it at all very boring and tedious and don't think it was worth the money at all because it's just bits of paper. Was hoping to make G in our Alphabet dating a fun one but both were unimpressed by the end of it.
Purchased a bulk deal of 5 games. Arrived by post within a few days. Have created a group of fellow detectives that meets monthly to play and socialise. Have so far played 2 of the 5 games and everyone enjoys the challenge
The product was great and provided a really fun evening and afternoon of entertainment for us. However, I didn’t receive an order confirmation email so was left wondering if the order had actually gone through despite an order number being generated on the screen. Contacting the company was confusing with various google forms and unclear emails which I found difficult to navigate. Despite the administrative challenges I would order again as the product was well thought out and we really enjoyed it.
Easy to order, was kept up to date via email every step of the way with details of tracking and delivery Will use again if opportunity arises
Super fast and efficient delivery!
Loved you to death, we loved it.
Killing in cold blood Played with friends - very disappointing end as there’s no factual evidence to substantiate what the game says happened (the murder..) vs what actually happened. Key evidence that is then ‘amended’ is a poor/lazy attempt to spice up the game. Also - some other key points just don’t make sense (timeline…) or are left unanswered… Not as good as the other title we played - Killer Christmas Party
Fun night in The pack arrived in good time. The difficulty level was just right. The only thing that would take it from good to great is clearer instructions about the stages at which we were to open/unlock each set of clues. E.g. different envelopes for stage 1, 2, 3 with the reveal.
We found it a little easy so may need to pick a more difficult one next time but it was fun to do and it was lovely to have something different to do on a Saturday night in. I'd recommend it.
Very good experience and the item arrived very promptly and of a good standard
well packaged and my wife loved it for mothers day.
My other half loves these. She has encouraged myself to do these as a couple hobbie. Yes we both have other hobbies. But we also share some of our hobbies. So the one called killing me softly. Sadly the evidice pack could have been the killer. Death by a 1000 paper cuts. Due to the overwhelming amount of paper. The evidence structer was misleading not overly engaging and blarong mistakes or even a misprint. Tryong tonsend red herring after re d herring. For someone whos dislexic this amount of print is not engaging, where other murder misteries have used other mediums to give clues as such as videos photes and so on. Once the final pack was open only one fibal pack. Thebkiller was easily revielednin such dissapoijtway. It made mu headache feel somewhat worse. We sat for abwhile discussing and conparing other prodicts of the same type made by other conpanies and we came to the realisation that yes we do have another one of these but if it has more paper then war and peace we will avoid it. And gone with something a lot more engaging then trying to prononce tolkeens written elvish in lord of the rings, which this murder mystery was. Or you pull your own teeth out. All agonizingly bad. It was ok. Was it worth the headache induced reading .. nope
Great fun, loved the interactions with tech
The packs are generally enjoyable. I liked the use of QR codes across the evidence; that was a unique feature. A couple of things didn't quite hit the mark for me when compared to other market leaders: - An evidence logging sheet would be useful to manage the volume of evidence, number it, etc, plus ensure all evidence is present. (Aware this can be done online, but would have preferred a hard copy). - The pacing of uncovering the killer felt off; some evidence was extremely subtle whilst other pieces battered you over the head with the answer. The evidence wasn't always tied together as well as it could be either. - The Confidential envelope was probably unnecessary? The rubric within it could have just been written as part of the summary when you get the killer right online. - The timing was way off for the case; it states 1-2hrs but took us 4.5, and much of that time was spent sifting evidence (see point 1). - The corkboard poster was cute but didnt really achieve anything as you can't write on it effectively in pencil or biro. A suspect list on paper would have worked just as well. Otherwise, it was good fun and provided a good breadth of evidence.
Based on 40 verified customer reviews, Cases and Clues | Award-winning Immersive Case Files holds an average rating of 3.9 out of 5 — rated Good on ReviewTerminal. 70% of customers gave 4 or 5 stars.