Celsior Shop has a severely damaged reputation (2.2/5) due to chronic shipping failures, unresponsive customer service, misleading product claims, and restrictive return policies that leave customers financially responsible.
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I ordered the wrong size and cannot reach anyone. I sent five emails and attempted to call them. The phone was always busy and I received no response to any attempt to contact them. I rated it one, but if there was anything lower I would rate it at a .25 satisfaction.
I absolutely love wearing these everyday as long as I'm inside my house. My obese body is too huge to be outside. I ordered XXL, but really needed XL. The quality construction is SUPERB! These hug you in all the right areas from your waist down to your ankles. I believe these work as my thighs have begun to feel smoother than all ripply with cellulite. I've been wearing these for 8 to 10 hours a day, everyday, for 3 weeks. In my honest opinion, these are THE REAL DEAL.
These did not fit properly and there was zero compression. 0/10 I would not recommend!
The company was polite. Told me what to do so I can get my exchange process correctly. Once I did what they told me to do. They stayed in touch with me the whole time once they got it they checked it out.I got my return right away. I will always do business with them kind and courteous.
Well the whole experience was a great big disappointment. I trusted them to know their product and to give good advice on which size to purchase. So, I entered my height and weight and it suggested a medium, although i personally know that I usually wear a small. I assumed that perhaps the leggings run small or are tight. After all they are supposed to be some sort of body sculpting or compression. I ordered 3 pairs in the suggested size and threw one more pair in the size I would normally wear figuring that I could give them away to my daughter if they were too small. When they arrived. They were all too big. Even the small was bigger than expected. I reached out to them. In order to switch sizes, I was expected to return them at my expense from Canada to the USA. Yeah, that’s not happening. They offered me a $15.18 discount on a $75.91 USD purchase. Do not buy from this company. Buyer beware.
I bought the bogo deal, a black & grey pair. Within 2 wears the black pair had a hole in the bottom of the butt scrunch feature, the grey pair which I wore almost everyday ripped down the butt scrunch within 10 days of wear. When I messaged the company they did not care, the most that was offered was a percentage off a new pair if I returned the old. They barely felt like more than a regular leggings and the belly band barely has any real hold to it the way you want it to on a compression product. I wouldn't waste your money. I'm about to try Fanka, sweatflex or skinnify where I should have started.
The site that that parcel was delivered which I never received. when I tracked the parcel their site said it was delivered at 3:35 am, who delivers then??? I contacted the customer service and they are terrible too as I never heard back from then. This is a fake company and a scam. I wasted my money however would request others NOT TO!!!!
Buyer beware, these run a lot larger than their sizing chart. I am having to pay for returning them. The return process is difficult.
You give me hope nd it's a new experience for me.
I am transgender. I love to wearing your Celsior. I will order more different color this summer
I received the wrong size products. I wrote and never received an answer or an acknowledgement. The order also arrived late. For me, it was a waste of money and dealing with them left me frustrated.
These are thin and see through, not comfortable at all. These are just like the ones I got from amazon. Though they were different from all the ads I seen and read through. Not happy with my order at all. Delivery time was 3 weeks which isn’t overly bad with canadapost.
Very easy to order, love the leggings.
I ordered on March 19 and was sent the wrong size. Because I paid so much money, I wanted the correct size sent to me. In order for me to receive the correct size, I had to ship back the wrong size they sent me at my expense $16+ along with pictures of what they sent me showing the celsior bag, leggings and size. I also needed to send them the Tracking information for the parcel I was sending back - if I did not do as they instructed, I would not get refunded or the correct size sent to me. I did everything as instructed. I continually emailed - sending them all the details, and asking for a tracking number of when they will send me the correct size. 3-4 times I had to tell them the size and color I wanted. Today, I finally received the corrected size and color back in the mail - only 32 days later. I havent tried them on yet because they smell like they came from a tire store. I will wash them and then put them on. Hoping for the best. Since then, March 2026 I have tried on the leggings. They are like any other leggings but thinner and I have not experienced any resistance while wearing them. I will not buy from them again.
Bought 2 pair. Shipped from China..no label to identify Company. Also ordered IONIX and they came the same way. 2 different companies same item...Disappointed in quality of resistance banding in leggings no added support. Save your money and buy quality.
Based on 40 verified customer reviews, Celsior Shop holds an average rating of 2.2 out of 5 — rated Poor on ReviewTerminal. 28% of customers gave 4 or 5 stars.