Celsior Shop has a severely damaged reputation (2.2/5) due to chronic shipping failures, unresponsive customer service, misleading product claims, and restrictive return policies that leave customers financially responsible.
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I ordered the wrong size and cannot reach anyone. I sent five emails and attempted to call them. The phone was always busy and I received no response to any attempt to contact them. I rated it one, but if there was anything lower I would rate it at a .25 satisfaction.
I absolutely love wearing these everyday as long as I'm inside my house. My obese body is too huge to be outside. I ordered XXL, but really needed XL. The quality construction is SUPERB! These hug you in all the right areas from your waist down to your ankles. I believe these work as my thighs have begun to feel smoother than all ripply with cellulite. I've been wearing these for 8 to 10 hours a day, everyday, for 3 weeks. In my honest opinion, these are THE REAL DEAL.
These did not fit properly and there was zero compression. 0/10 I would not recommend!
The company was polite. Told me what to do so I can get my exchange process correctly. Once I did what they told me to do. They stayed in touch with me the whole time once they got it they checked it out.I got my return right away. I will always do business with them kind and courteous.
Well the whole experience was a great big disappointment. I trusted them to know their product and to give good advice on which size to purchase. So, I entered my height and weight and it suggested a medium, although i personally know that I usually wear a small. I assumed that perhaps the leggings run small or are tight. After all they are supposed to be some sort of body sculpting or compression. I ordered 3 pairs in the suggested size and threw one more pair in the size I would normally wear figuring that I could give them away to my daughter if they were too small. When they arrived. They were all too big. Even the small was bigger than expected. I reached out to them. In order to switch sizes, I was expected to return them at my expense from Canada to the USA. Yeah, that’s not happening. They offered me a $15.18 discount on a $75.91 USD purchase. Do not buy from this company. Buyer beware.
I bought the bogo deal, a black & grey pair. Within 2 wears the black pair had a hole in the bottom of the butt scrunch feature, the grey pair which I wore almost everyday ripped down the butt scrunch within 10 days of wear. When I messaged the company they did not care, the most that was offered was a percentage off a new pair if I returned the old. They barely felt like more than a regular leggings and the belly band barely has any real hold to it the way you want it to on a compression product. I wouldn't waste your money. I'm about to try Fanka, sweatflex or skinnify where I should have started.
The site that that parcel was delivered which I never received. when I tracked the parcel their site said it was delivered at 3:35 am, who delivers then??? I contacted the customer service and they are terrible too as I never heard back from then. This is a fake company and a scam. I wasted my money however would request others NOT TO!!!!
Buyer beware, these run a lot larger than their sizing chart. I am having to pay for returning them. The return process is difficult.
You give me hope nd it's a new experience for me.
I am transgender. I love to wearing your Celsior. I will order more different color this summer
I received the wrong size products. I wrote and never received an answer or an acknowledgement. The order also arrived late. For me, it was a waste of money and dealing with them left me frustrated.
These are thin and see through, not comfortable at all. These are just like the ones I got from amazon. Though they were different from all the ads I seen and read through. Not happy with my order at all. Delivery time was 3 weeks which isn’t overly bad with canadapost.
Very easy to order, love the leggings.
I ordered on March 19 and was sent the wrong size. Because I paid so much money, I wanted the correct size sent to me. In order for me to receive the correct size, I had to ship back the wrong size they sent me at my expense $16+ along with pictures of what they sent me showing the celsior bag, leggings and size. I also needed to send them the Tracking information for the parcel I was sending back - if I did not do as they instructed, I would not get refunded or the correct size sent to me. I did everything as instructed. I continually emailed - sending them all the details, and asking for a tracking number of when they will send me the correct size. 3-4 times I had to tell them the size and color I wanted. Today, I finally received the corrected size and color back in the mail - only 32 days later. I havent tried them on yet because they smell like they came from a tire store. I will wash them and then put them on. Hoping for the best. Since then, March 2026 I have tried on the leggings. They are like any other leggings but thinner and I have not experienced any resistance while wearing them. I will not buy from them again.
Bought 2 pair. Shipped from China..no label to identify Company. Also ordered IONIX and they came the same way. 2 different companies same item...Disappointed in quality of resistance banding in leggings no added support. Save your money and buy quality.
Celsior Shop is rated 2.2 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Poor. 28% of customers gave 4 or 5 stars.
Celsior Shop has an average rating of 2.2 out of 5 based on 40 customer reviews on ReviewTerminal.
Celsior Shop has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.
Based on 40 verified customer reviews, Celsior Shop holds an average rating of 2.2 out of 5 — rated Poor on ReviewTerminal. 28% of customers gave 4 or 5 stars.