Celsior Shop

What customers love

• Responsive and helpful customer service when engaged (some customers report quick resolutions and exchanges without return requirements)
• Soft, comfortable material and ease of ordering for satisfied customers
• Product delivers results for specific medical conditions like lymphedema and circulation issues

Common concerns

• Packages frequently lost, delayed 3+ weeks, or marked delivered but never received; company refuses refunds claiming items still in transit
• Customer service unresponsive to emails and phone calls; company ghosts customers after making partial refund offers
• Product does not deliver promised compression; material is thin and see-through, contradicting advertisements
• Return policy exploitative: customers pay return shipping, receive only 20% refunds despite company errors, and must provide extensive documentation
• Sizing chart inaccurate; items arrive wrong size, wrong color, or with defects (holes, unraveled seams, stains, missing tags); company claims items past one-month warranty