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Celsior Shop

celsior-shop.com
2.2

40 reviews

23%
5-star
28%
Positive
60%
1-star
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ReviewTerminal Summary

Celsior Shop has a severely damaged reputation (2.2/5) due to chronic shipping failures, unresponsive customer service, misleading product claims, and restrictive return policies that leave customers financially responsible.

What customers love

  • Responsive and helpful customer service when engaged (some customers report quick resolutions and exchanges without return requirements)
  • Soft, comfortable material and ease of ordering for satisfied customers
  • Product delivers results for specific medical conditions like lymphedema and circulation issues

Common concerns

  • Packages frequently lost, delayed 3+ weeks, or marked delivered but never received; company refuses refunds claiming items still in transit
  • Customer service unresponsive to emails and phone calls; company ghosts customers after making partial refund offers
  • Product does not deliver promised compression; material is thin and see-through, contradicting advertisements
  • Return policy exploitative: customers pay return shipping, receive only 20% refunds despite company errors, and must provide extensive documentation
  • Sizing chart inaccurate; items arrive wrong size, wrong color, or with defects (holes, unraveled seams, stains, missing tags); company claims items past one-month warranty

Customers mention

shipping delays and lost packagesunresponsive customer servicefalse compression claimsreturn shipping costssizing and quality issuespartial refund offers
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Showing 2 4-star reviews
W
Verified
wonder_rocketmail.com
11 April 2026

Worth the wait...

First off, it took a LONG time to get these. For as popular as these are, they should be well stocked in the US for faster delivery. I watched a lot of testimonial videos watching women struggle to get into these, but they did it. I have circulation issues and cellulite so these sounded like I should try them. The size chart recommended size 4XL for my size. I'm working on losing weight so I ordered 3XL. My waist and hips are 46" and thighs 29". I did like the way they fit when I first put them on. I did NOT need to struggle to get these on and they loosened a little through the day with minimal compression. I will order size 2XL and hope they are everything they claim to be.

K
Verified
Kitsune Phoenix
31 March 2026

Buying for medical reasons

They came in a reasonable amount of time. I got the multiple for 19.99 a piece. I have lipodemia and lymphodemia and of course cellulite and spider veins. My vein specialist was happy to see me wearing them. i haven't seen miraculous slimming, but then i didn't buy them for that. With those issues and POTS, they do seem to help with the dizzy spells.

Celsior Shop — Review Summary

Based on 40 verified customer reviews, Celsior Shop holds an average rating of 2.2 out of 5 — rated Poor on ReviewTerminal. 28% of customers gave 4 or 5 stars.

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