ReviewTerminal
Home/Shopping & Fashion/Celsior Shop
C
PoorShopping & Fashion

Celsior Shop

celsior-shop.com
2.2

40 reviews

23%
5-star
28%
Positive
60%
1-star
Write a review
ReviewTerminal Summary

Celsior Shop has a severely damaged reputation (2.2/5) due to chronic shipping failures, unresponsive customer service, misleading product claims, and restrictive return policies that leave customers financially responsible.

What customers love

  • Responsive and helpful customer service when engaged (some customers report quick resolutions and exchanges without return requirements)
  • Soft, comfortable material and ease of ordering for satisfied customers
  • Product delivers results for specific medical conditions like lymphedema and circulation issues

Common concerns

  • Packages frequently lost, delayed 3+ weeks, or marked delivered but never received; company refuses refunds claiming items still in transit
  • Customer service unresponsive to emails and phone calls; company ghosts customers after making partial refund offers
  • Product does not deliver promised compression; material is thin and see-through, contradicting advertisements
  • Return policy exploitative: customers pay return shipping, receive only 20% refunds despite company errors, and must provide extensive documentation
  • Sizing chart inaccurate; items arrive wrong size, wrong color, or with defects (holes, unraveled seams, stains, missing tags); company claims items past one-month warranty

Customers mention

shipping delays and lost packagesunresponsive customer servicefalse compression claimsreturn shipping costssizing and quality issuespartial refund offers
Filter:
Sort:
Showing 9 5-star reviews
K
Verified
KRISTINE MOLMEN
15 May 2026

I absolutely love wearing these…

I absolutely love wearing these everyday as long as I'm inside my house. My obese body is too huge to be outside. I ordered XXL, but really needed XL. The quality construction is SUPERB! These hug you in all the right areas from your waist down to your ankles. I believe these work as my thighs have begun to feel smoother than all ripply with cellulite. I've been wearing these for 8 to 10 hours a day, everyday, for 3 weeks. In my honest opinion, these are THE REAL DEAL.

R
Verified
ROBBIN ALEXANDER
8 May 2026

The company was polite

The company was polite. Told me what to do so I can get my exchange process correctly. Once I did what they told me to do. They stayed in touch with me the whole time once they got it they checked it out.I got my return right away. I will always do business with them kind and courteous.

R
Verified
Rangimaria
30 April 2026

You give me hope nd it's a new…

You give me hope nd it's a new experience for me.

M
Verified
MICHAEL SULLIVAN
30 April 2026

I am man but I am transgender

I am transgender. I love to wearing your Celsior. I will order more different color this summer

D
Verified
Diane
22 April 2026

Very easy to order

Very easy to order, love the leggings.

J
Verified
J. Sidlo
5 April 2026

I love these leggings

I love these leggings! My first order I ordered two sizes to get the best size for me and I loved them both. When I got another email to save again, I was so impressed by how they make me feel and how much better my legs look, I ordered two more pairs. I've also gotten so many of my friends to order and try them too and they are having wonderful results. They are a daily staple in my life while I hike, walk my dogs or just a shopping day. Don't delay... try them today!

S
Verified
Sms
5 April 2026

Extremely satisfied

Extremely satisfied with my purchase from Celsior Shop! Easy to order, great quality and item is as expected. Fantastic customer service team. Needed to contact them & they were speedy replying back to me. I will buy from them again...highly recommend!

R
Verified
Rhonda “MissRhonda” Smith
4 April 2026

I love the leggings I got and customer…

I love the leggings I got and customer service is wonderful to talk to I highly recommend this company and their leggings

C
Verified
cheryl
26 March 2026

I and very happy with Celsius shop

I and very happy with Celsius shop. I order the pants and when I got my order. One pair wasn’t stitched. And when I got hold of them. They sent out another new pant no question never ask to return other. Just send a new pair out. To me today a company would do that is a great company. Plus the stretches are great. I will be buying more from them. It worth the money. Very Happy customer. Thank you. All for your help Cheryl

Celsior Shop — Review Summary

Based on 40 verified customer reviews, Celsior Shop holds an average rating of 2.2 out of 5 — rated Poor on ReviewTerminal. 28% of customers gave 4 or 5 stars.

Similar companies in Shopping & Fashion

View all Shopping & Fashion companies →