CeX/WeBuy - España Reviews: 40 Verified Reviews (3.6/5)

ReviewTerminal SummaryBased on recent reviews

CeX España receives a 3.6/5 rating reflecting strong product quality and delivery performance, but significant customer service failures in communication and order accuracy that undermine the experience.

What customers love

Fast delivery and well-packaged products
Good prices and product quality/condition
Helpful and friendly in-store staff

Common concerns

Unresponsive customer support via email and Facebook messages
Wrong items shipped or items not matching description
Insufficient product quality checks before shipping (defective units, stick drift, corrupted sectors)

Customers mention

delivery speedcustomer support responseproduct quality controlwrong orderspricing

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Showing 1 3-star review

Verified

customer

23 January 2026

I bought a ps5 which works really well…

I bought a ps5 which works really well but sadly my controller had stick drift which shows that they don’t check if the products as thoroughly as they should but otherwise perfect service very easy to pick up and many payment methods

Frequently asked questions about CeX/WeBuy - España

Is CeX/WeBuy - España trustworthy?

CeX/WeBuy - España is rated 3.6 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Good. 65% of customers gave 4 or 5 stars.

What is CeX/WeBuy - España's rating?

CeX/WeBuy - España has an average rating of 3.6 out of 5 based on 40 customer reviews on ReviewTerminal.

How many reviews does CeX/WeBuy - España have?

CeX/WeBuy - España has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

CeX/WeBuy - España — Review Summary

Based on 40 verified customer reviews, CeX/WeBuy - España holds an average rating of 3.6 out of 5 — rated Good on ReviewTerminal. 65% of customers gave 4 or 5 stars.

CeX/WeBuy - España Reviews