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CeX/WeBuy - España

es.webuy.com
3.6

40 reviews

57%
5-star
65%
Positive
30%
1-star
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ReviewTerminal Summary

CeX España receives a 3.6/5 rating reflecting strong product quality and delivery performance, but significant customer service failures in communication and order accuracy that undermine the experience.

What customers love

  • Fast delivery and well-packaged products
  • Good prices and product quality/condition
  • Helpful and friendly in-store staff

Common concerns

  • Unresponsive customer support via email and Facebook messages
  • Wrong items shipped or items not matching description
  • Insufficient product quality checks before shipping (defective units, stick drift, corrupted sectors)

Customers mention

delivery speedcustomer support responseproduct quality controlwrong orderspricing
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Showing 1 3-star review
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Verified
customer
23 January 2026

I bought a ps5 which works really well…

I bought a ps5 which works really well but sadly my controller had stick drift which shows that they don’t check if the products as thoroughly as they should but otherwise perfect service very easy to pick up and many payment methods

CeX/WeBuy - España — Review Summary

Based on 40 verified customer reviews, CeX/WeBuy - España holds an average rating of 3.6 out of 5 — rated Good on ReviewTerminal. 65% of customers gave 4 or 5 stars.

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