Customers report widespread fraud concerns with Chase Sapphire Card, citing months-long delays in card delivery despite paid fees, unresponsive customer service, and non-refundable charges, resulting in a 1.1/5 average rating.
Common concerns
Customers mention
Same here. I paid $35 on 4/14 and $60 on 4/16 which took care of the fees that are required to start the processing of my CC and have it mailed out, it is now 5/16 and I still have not received my card. Mine went from "card on its way" to "card pending" as well. I was able to speak to a live representative previously and received the same delay message as others. I have now sent them another message stating that if this issue is not rectified immediately that I will be filing a complaint with the BBB and work on taking further legal action and a refund will be requested. We will see what happens.
Same thing as everyone else i paid my fees on April 29 th and still no card i have called customer services and all they tell you is it's coming give them 1 week and i will have my card . Still no card. Starting to think it's a scam.
Same as everyone else. It’s been 21 business days since I paid my fees. It’s like they are sourcing used plastic bottles to recycle and print their cards one number at a time on a printing press somewhere in Middle Earth. Unbelievable.
Paid the 35 dollars to open the dam account then it asked for an additional 95 dollars the. It tried to send a verification code to a number that I never listed on the application then it transferred me to this supposed to be underwriting team man a straight scam this site needs to be shut down.
Well I am still waiting for my car and I just happened to look up the reviews because now I am wondering will I ever get the card. I tried it with customer service last week and they said oh it should be on the way and a week later I still have no card
It’s been 14 days and no card. Status went from “ Card on the way!” To card pending. Scam
Gave them 95$ never got my card to activate was a terrible time getting a hold of a human to cancle this line of credit its not worth it if there is no customer service and there isnt any good luck if you have tovtalk to a human it takes a good amount of days to do so avoid this company at all times
Same problem as everyone else. 15 days no card tomorrow asking for refund!!!
Paid my 95 dollars back in April Here it is may. No card and no refund. Please stay away from this card. They will scam you
Im still not sure if this company is legit but basically it Appears to be a SCAM. ! No legitimate credit card company takes this long to process applications, approve them, COLLECT YOUR FEES ASAP, BUT NO CARD! I WILL try and get a refund too and report them for fraud!
Same as everyone has wrote … it’s a scam completely They said I guess the refund will be 5-10 days …. Yeah so I’ll contest the charge on my other card . The attorney general needs to be informed asap Don’t bother this is a scam
Paid all the fees April 23. Still no card. Called and was told the same "due to high demand " story. Asked for a refund and was told I would never be able to reapply. Im okay with that.
Still waiting and they said that they are backed up because of all of the applications and delivery issues
STILL WAITING. If all the people that are doing reviews contact the attorney generals of your state and the Consumer Financial Protection Bureau report this company
This company approves you for the credit card. Then turns around and wants $95. You pay the $95 and then they want another $60. You pay that and then they tell you the card will be shipped within 10-14 business days. You contact their support and you have to wait 4 hours for them to respond and it's some canned answer that they are backed up. And I'll receive an email with tracking number when the card does ship. So I'm basically out of this money. I can't believe they are still in business. This is a joke. A very expensive joke.
Based on 34 verified customer reviews, chasesapphirecard holds an average rating of 1.1 out of 5 — rated Bad on ReviewTerminal.