Cheapfaremart has strong individual staff performance (4.5/5 rating) but faces serious credibility issues, with multiple customers reporting bait-and-switch tactics where booked fares are suddenly unavailable and customers are pressured into more expensive alternatives.
What customers love
Common concerns
Customers mention
I just spoke with Robert, and he was fabulous with handling my questions about my flight. He spoke very slowly and clearly, was also very courteous and kind throughout the entire process. This is commendable considering the potential stress that can be involved with providing exceptional customer service. Thanks Robert! It's NOT an easy job dealing with people and their frustrations, specially when its people making big decisions about flying and travel. He really did a good job and deserves to be acknowledged in some way. Give the man a raise!
Leo was very helpful and I appreciate him for helping me,and I’m very happy to give him 5 star
Robert was very helpful and accomodating
Prince is a very nice guy who is very patient and makes sure to make sure my needs are meet.
Robert gave me the good price for my booking on 05/17/2026.
James has great and clear voice, he explains everything with all the detailing and clear all doubt.
James was great and helpful
I was assisted by James, who found a great deal for the exact itinerary that I wanted. He was very professional, positive, and patiently going through multiple options untill securing the exact flights for amazing price, beating some of the big search machines and flight apps. I would definitely use Cheapfaremart for future bookings.
James Brown, has been an awesome help assisting me. I hoped you more James Brown in your company. God bless and more power
Great job done by Sam,Prince & Ted
I appreciate help with Mr. Sam; he is very professional and the company is good.
Robert was very friendly and helpful.
His quick to respond and is courteous and knowledgeable
I needed help with booking Mr Sam was very helpful and friendly we solved everything quickly without any problems.. Thank you Mr Sam..
Thank you very much for the assistance Noah!
Based on 40 verified customer reviews, Cheapfaremart holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 88% of customers gave 4 or 5 stars.