ReviewTerminal
Home/Shopping & Fashion/Cheapfaremart
C
ExcellentShopping & Fashion

Cheapfaremart

cheapfaremart.com
4.5

40 reviews

88%
5-star
88%
Positive
13%
1-star
Write a review
ReviewTerminal Summary

Cheapfaremart has strong individual staff performance (4.5/5 rating) but faces serious credibility issues, with multiple customers reporting bait-and-switch tactics where booked fares are suddenly unavailable and customers are pressured into more expensive alternatives.

What customers love

  • Staff professionalism and patience - multiple agents (Robert, James, Noah, Leo, Sam) consistently praised for clear communication and courteous service
  • Ability to find competitive airfare deals - customers reported getting better prices than major search engines and airline direct bookings
  • Quick problem resolution - responsive follow-up and willingness to work through booking options

Common concerns

  • Bait-and-switch booking practice - customers report booking confirmed fares that are suddenly unavailable within hours, with pressure to pay significantly more for alternatives
  • Deceptive post-purchase contact and potential refund resistance - multiple reports of aggressive follow-up calls with misleading explanations and difficulty obtaining refunds for unavailable tickets

Customers mention

Staff qualityFare availabilityBait and switchPricing pressureBooking confirmation
Filter:
Sort:
Showing 35 5-star reviews
M
Verified
Marco Mancilla
1 May 2026

Leo helped me with my tickets

Leo helped me with my tickets

A
Verified
Alonso Flores
1 May 2026

Leo offered a good customer service…

Leo offered a good customer service experience.

L
Verified
Lady La Rouge
30 April 2026

Great experience talking to Noah

Great experience talking to Noah who helped me resolve my flight issue.

B
Verified
Bilal Akbar
30 April 2026

Good customer service provided by Noah

Good customer service provided by Noah

S
Verified
Satnam Jangra
29 April 2026

Excellent customer service by Noah

Excellent customer service by Noah, highly recommended. Keep up the good work.

V
Verified
Vanshaj Sharma
29 April 2026

I had a great experience with Noah who…

I had a great experience with Noah who bookef my ticket. He was professional and helpful.

N
Verified
Nick Chuba
29 April 2026

Noah called me back and was able to…

Noah called me back and was able to resolve my issue in no time, he helped me, and was able to arrange the flight that I needed!!! Best service is got so far!

K
Verified
Kim Bækgaard
29 April 2026

Fine service from Robert

Good service from Robert

C
Verified
C P
28 April 2026

Sam was fantastic to work with

Sam was fantastic to work with! He made my booking quick and easy, kept me informed throughout the process, and was always ready to help with any questions. Really appreciate his support, great service all around.

T
Verified
Tamer Hamid
28 April 2026

Very good

Very good Noah

V
Verified
Vadlamani Venkatesh
27 April 2026

Excellent service from Leo thank you…

Excellent service from Leo thank you very much

N
Verified
NIMAIRY
27 April 2026

Good customer service experience…

Good customer service experience received from Ted and Leo.

F
Verified
Fahim Ahmadi
26 April 2026

Thanks to Leo for assisting!

Thanks to Leo for assisting!

V
Verified
Vidya Chandrashekarappa
26 April 2026

Leo provided good support in booking…

Leo provided good support in booking process.

S
Verified
Sherif ashkar
24 April 2026

Leo is great customer representative

Leo is great customer representative

Page 2 of 3 · 35 5-star reviews

Cheapfaremart — Review Summary

Based on 40 verified customer reviews, Cheapfaremart holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 88% of customers gave 4 or 5 stars.

Similar companies in Shopping & Fashion

View all Shopping & Fashion companies →