Cheapfaremart has strong individual staff performance (4.5/5 rating) but faces serious credibility issues, with multiple customers reporting bait-and-switch tactics where booked fares are suddenly unavailable and customers are pressured into more expensive alternatives.
What customers love
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Customers mention
Good customer service experience received from Ted and Leo.
Thanks to Leo for assisting!
Leo provided good support in booking process.
Booked a business class flight with Cheapfaremart to travel overseas and received a confirmation. It was only when I called to find out if I could reserve seats that I was told that I was not confirmed on my departure flight. They would not cancel my booking and told me I would have to pay $1,500 more to get the same flight. Total bait and switch. SCAM!!!
Leo is great customer representative
This is the qualifying for Leo
Good service leo
Had a really smooth experience. It was easy to navigate, booking took just a few minutes, and the prices were quite reasonable. Everything was straightforward from start to finish, and I got my confirmation right away. Definitely a great option for hassle-free travel planning.
Very helpful
Robert was very helpful and kind. I will be calling him back for future reservations.
Based on 40 verified customer reviews, Cheapfaremart holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 88% of customers gave 4 or 5 stars.