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Cheapfaremart

cheapfaremart.com
4.5

40 reviews

88%
5-star
88%
Positive
13%
1-star
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ReviewTerminal Summary

Cheapfaremart has strong individual staff performance (4.5/5 rating) but faces serious credibility issues, with multiple customers reporting bait-and-switch tactics where booked fares are suddenly unavailable and customers are pressured into more expensive alternatives.

What customers love

  • Staff professionalism and patience - multiple agents (Robert, James, Noah, Leo, Sam) consistently praised for clear communication and courteous service
  • Ability to find competitive airfare deals - customers reported getting better prices than major search engines and airline direct bookings
  • Quick problem resolution - responsive follow-up and willingness to work through booking options

Common concerns

  • Bait-and-switch booking practice - customers report booking confirmed fares that are suddenly unavailable within hours, with pressure to pay significantly more for alternatives
  • Deceptive post-purchase contact and potential refund resistance - multiple reports of aggressive follow-up calls with misleading explanations and difficulty obtaining refunds for unavailable tickets

Customers mention

Staff qualityFare availabilityBait and switchPricing pressureBooking confirmation
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Cheapfaremart — Review Summary

Based on 40 verified customer reviews, Cheapfaremart holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 88% of customers gave 4 or 5 stars.

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