Collctiv excels at ease-of-use and group collection functionality with strong customer support, but faces persistent complaints about unclear fees, slow withdrawals, and cumbersome ID verification that frustrate a meaningful minority of users.
What customers love
Common concerns
Customers mention
They have made this whole collecting money thing very simple to be fair. Kudos to Collectiv. Easier than PP for sure.
Very easy and convenient app to use. Super useful when doing group collections, especially where you don't want to give out your personal bank details. Would recommend.
Great service
Collctiv is so easy to use! It’s an amazing app and one that I will use over and over. Their customer service is top notch too!!
1st time using the app. Very easy to use. Will be using again in the future.
This is a wonderful resource for small groups collecting on an informal basis. Each time we meet the virtual pot is passed around to save up for things like our annual Zoom subscription. Collctiv makes it so very easy to both donate and withdraw funds. Our participants find it straightforward and safe to donate and our funds are held securely. They also appreciate the option to remain anonymous. By far the best platform of all the ones I researched for our purposes
Really user friendly app. Great if you arranging multiple gifts at the same time.
Collctiv is a really handy app for group payments. It makes collecting money for gifts, events, or trips quick and stress-free, without awkward reminders. Setting up a collection takes minutes, payments are easy for everyone, and everything stays clearly organised in one place. Simple, convenient, and perfect for group plans.
Downloaded this a while ago for my Girls Football team to fundraise on. So easy to use and even easier for other people to donate. Simple click of a button, Apple Pay, Google Pay and card options. Makes my life easier as I know who has donated how much and when I used this for my raffle I had contact emails for everyone. Customer service is also exceptional. Withdrawal didn’t process but after they emailed me, it was a simple fix as I put the wrong bank details in. Day later and a follow up email from them confirming the withdrawal has been successful.
A very simple-to-use app that is clear for both admins and contributors
So easy and quick response when I needed help!:) definitely recommend
Based on 40 verified customer reviews, Collctiv holds an average rating of 4.0 out of 5 — rated Good on ReviewTerminal. 73% of customers gave 4 or 5 stars.