Collctiv excels at ease-of-use and group collection functionality with strong customer support, but faces persistent complaints about unclear fees, slow withdrawals, and cumbersome ID verification that frustrate a meaningful minority of users.
What customers love
Common concerns
Customers mention
Great App - Quick payments with Google/Apple Pay
Just brilliant! I am so impressed with how easy the app is to set up, use and withdraw. The help team are super efficient too. Do delighted. Thank you everyone. 🙏
Great app that helps us plan our annual trip without nagging for money at certain times. Just allows everyone to pay at their own pace!
Easy to use and send link to friends colleagues to contribute. Able to leave personalised.mwssage with donation. Although free to send e voucher there is a small fee £2.50 to transfer funds to bank
This is such a useful app when collecting amongst school parents for school gifts, leavers party etc. It’s such a simple way of sharing a link for parents to send money. No exchanging of bank details and regular updates from the app to keep a tally of who’s paid. It makes life so much simpler!
No complains at all, very simple and very easy to use. The app is very intuitive and even when I needed extra information with the money withdrawal, the support team was very quick in responding. 10/10
Great App, work perfectly. Will definitely use again ⭐️
So easy and convenient!
My experience ia great. Easy to open an account very smooth process. Thank you
Great wee app. Making collecting money very easy. Just need to remember to start withdrawing a few days before needed to avoid any fees.
I have just started using the Collctiv and it has been extremely easy to do. I have found navigating throughout it to be very easy. Would recommend to anyone
Easy to use, easy to collect money from a group without having to share your personal/bank details
I expected complications but was pleasantly surprised. It proved very straightforward and made a collection for a retirement present from people over a very large company very easy. Will definitely use again
So far it’s been great I have no complaints and it seems very simple and easy to use which has been fab
It was very complicated at the beginning for the ID check , but at they end all when well
Based on 40 verified customer reviews, Collctiv holds an average rating of 4.0 out of 5 — rated Good on ReviewTerminal. 73% of customers gave 4 or 5 stars.