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ExcellentShopping & Fashion

Croyland Car Megastore

croylandcarmegastore.co.uk
5.0

40 reviews

98%
5-star
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ReviewTerminal Summary

Croyland Car Megastore delivers exceptional customer service with a perfect 5.0/5 average rating, with customers consistently praising individual salespeople for their professionalism, patience, and willingness to go above and beyond the typical car sales experience.

What customers love

  • Exceptional staff performance, particularly Ben Pugh, Jamie Burton, Indi/Inderpreet, and Matt who provide patient, honest guidance without pressure selling
  • Seamless end-to-end process including financing, paperwork, servicing, delivery, and post-purchase support with regular communication
  • Non-pushy, transparent approach with customers encouraged to take time deciding rather than being pressured into sales

Customers mention

Staff professionalismNo-pressure sales approachSeamless buying processCustomer communicationPost-purchase support
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Showing 39 5-star reviews
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Verified
Mark Townsend
26 April 2026

My experience at Croyland was fist…

My experience at Croyland was first class. Ben Pugh who dealt with my purchase was brilliant. His manner and attitude was friendly and informative. His professionalism, Excellent! The whole process was smooth and relaxed. I 100% recommend without doubt. Great experience all round and have no hesitation in buying from here again.

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Dylan Page
25 April 2026

Jamie was absolutely fantastic during…

Jamie was absolutely fantastic during the process, would highly recommend.

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Lee
23 April 2026

Ben Pugh

I dealt with Ben Pugh @ Croyland motors. Had my car for 2 weeks now, and my experience has been excellent and I would strongly recommend. Ben went above and beyond my expectations for a car salesman, answering my emails after he’d finished for the day, made sure I was aware of everything that was happening with my car and is still answering questions that I’ve put to him. Again would strongly recommend this company Thanks again Ben, you have been a pleasure to share my new car journey with

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M williams
23 April 2026

An amazing experience buying my new car…

An amazing experience buying my new car with them. Ben was absolutely fantastic, so helpful and in constant contact throughout the process, can not fault his customer service. The car was delivered to my home and on the morning of delivery Ben called to ensure we were all ready, car was delivery by a lovely gentleman who ensured all was ok with the car then Ben checked in after delivery. I would 100% recommend this company to buy from prob the best company I have purchased from.

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Lewis windley
22 April 2026

Ben helped me from start to finish from…

Ben helped me from start to finish from looking at cars to advising me on best prices and sizes. I looked a a few cars that I thought I wanted but didn't in person but Ben helped me and showed me more cars that would suit me better Thank you so much

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Alina Mufti
22 April 2026

Shoutout to Indi

I had a great experience buying my car thanks to Indi. He was friendly, professional, and made the whole process really smooth from start to finish. He took the time to answer all my questions and made sure I felt comfortable with everything. Really appreciated his honesty and support throughout. I’m very happy with my car and would definitely recommend Indi to anyone looking for a hassle-free experience.

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Amy Washbourn
22 April 2026

New car

So I came in looking for a car, and Matt was so helpful, gave me all the information, went through everything and went over things I didn’t understand. I was never pushed to buy a car where a lot of places only want a sale regardless, I changed my mind a few times on what I was looking for. This wasn’t an issue for Matt. He kept in contact and once I found a car I had it within a week. I had a problem with the car and it was sorted the same day. Lovely service and Matt is a credit to the company. I don’t think I’ll go elsewhere for cars in the future now. Lovely service, polite and very quick.

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Graeme McBurnie
8 April 2026

I had a fantastic experience with this…

I had a fantastic experience with this company! I dealt with Ben Pugh, he went above and beyond to be helpful, handling all my specific requests with ease. They were incredibly patient, making sure my questions and queries was answered thoroughly. Truly top-tier customer service—I couldn't be happier with the process!"

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Steven Kearns
6 April 2026

Really pleased

Really pleased with the car, but even more so, the service. Ben was really happy to help and gave me all the information I needed. Very likely I’ll be back here again

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holly
31 March 2026

Great experience

Great experience, Jamie Burton was so helpful in getting the car all sorted to its best standard, would definitely recommend!! Was a really positive experience overall.

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Kailyn Hobbs
29 March 2026

Second Car

I have now brought 2 cars from Croyland and have been helped my Jamie Burton each time and now he would always be my first point of call if I wanted a new car as he is accommodating, supportive, honest and found me the car I wanted with every exact detail. He was extremely helpful answering every question and query I had at whatever time during the day I asked them. Cannot thank him enough! I also always recommend him to anyone that says they like my car & want a new one themselves.

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Aaron Denny
29 March 2026

Excellent customer services would…

Excellent customer services would recommend

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Rebecca Worth
26 March 2026

Would definitely recommend

Very helpful and great communication. Couldn’t get to the garage as was left with no car but Ben went to great lengths to make sure finance and all documents were completed smoothly. Thank you for all your help.

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Dillon
25 March 2026

Great experience

Great experience, Jamie was very helpful throughout out the whole process and made me feel at ease buying my first car. The car was in great condition clean inside and out, would recommend

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kevin jane
25 March 2026

Great Experience

We are much appreciative of Indie. From start to finish he gave us excellent plus customer service in our car purchase.. above and beyond our expectations. The car we purchased and the agreements were as promised. Excellent service Croyland Motors. This is our third car purchased from this dealership who we find totally trustworthy. Thank you!

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Croyland Car Megastore — Review Summary

Based on 40 verified customer reviews, Croyland Car Megastore holds an average rating of 5.0 out of 5 — rated Excellent on ReviewTerminal. 100% of customers gave 4 or 5 stars.

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