Is Curate Health trustworthy?

Curate Health is rated 2.8/5 from 40 verified reviews — Poor. 45% gave 4 or 5 stars.

What is Curate Health's rating?

Curate Health has an average rating of 2.8 out of 5 based on 40 customer reviews on ReviewTerminal.

Curate Health Reviews: 40 Verified Reviews (2.8/5)

ReviewTerminal SummaryBased on recent reviews

Curate Health has severely inconsistent service delivery with a 2.8/5 rating driven by chronic delays in dispatch and approval, poor communication, and hidden fees that contradict advertised timelines, though a minority of loyal customers report satisfactory experiences.

What customers love

Competitive pricing with consistent discounts across repeat orders
Helpful customer support staff when reached (e.g., proactive problem-solving with delivery issues)
Reliable product quality and proper temperature-controlled packaging when delivered

Common concerns

Severe and frequent delays in dispatch (1-2 weeks common despite advertised 48-hour timeline) causing missed medication schedules
Opaque approval and consultation process with hidden requirements, unexpected fees (£10-25 cancellation/admin charges), and poor upfront communication before payment
Unresponsive customer support with slow email replies, missed consultation appointments, and inconsistent order tracking updates

Customers mention

Dispatch delaysHidden fees and chargesVideo consultation requirementsCustomer communication failuresTemperature-sensitive medication handling

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Curate Health — Review Summary

Based on 40 verified customer reviews, Curate Health holds an average rating of 2.8 out of 5 — rated Poor on ReviewTerminal. 45% of customers gave 4 or 5 stars.

Curate Health

Curate Health — Review Summary

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