Cyberport has a severely damaged reputation with a 1.8/5 rating, driven almost entirely by catastrophic customer service failures including non-responsive support, unshipped orders, false stock claims, and refusal to process refunds.
What customers love
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Customers mention
Ordered a special configuration of a MacBook Pro (16 inch, M4 Pro, 48 GB working memory, 1 TB storage, US keyboard) on a Saturday. Tuesday morning it was ready for pickup in the Berlin store. No prepayment needed - I paid it in store and the price is probably the lowest you can find. Super friendly staff - particularly Tarik. Great experience!
Hi Just received my PC. Delivery took 4 days Exact specs are MSI M470 PRO 1 TB MSI RTX 5070 shadow 2x OC Crucial Pro 32GB Kit (2x16GB) DDR5-5600 Mother Board MSI PRO B760M-P MSI MAG Core Liquid A13 360 Black More than happy with the specs, so far so good. Would recommend. Many thx to Captiva and Cybersport
I purchased Macbook Pro M5 at cyberport.de. The process was smooth and extremely fast. I recommend buying at cyberport.de because at world's most famous seller I was about to wait 30 days for the delivery of exactly the same product, but at cyberport.de, it literally took only 5 days from my payment to the day I received my order from Germany to Slovenia. I received my order today and canceled all other orders from other sellers, which would deliver 20+ days later .
A great store in Berlin-Mitte, with lovely helpful staff, taking their time for each customer! The prices are incredible, better than anywhere else on the market. I highly recommend it!
Cyberport is an awesome place for grabbing the latest electronics! They have a fantastic selection, so you’re bound to find what you need. I’ve picked up a few gadgets from there, the last was fancy earphones…. and I've always been impressed by the variety available. It’s great to have a one-stop shop for all things tech! Plus, their website is easy to navigate, which makes shopping a breeze. I highly recommend Cyberport for anyone looking to upgrade their devices or find new tech toys 😀
Based on 40 verified customer reviews, Cyberport holds an average rating of 1.8 out of 5 — rated Bad on ReviewTerminal. 13% of customers gave 4 or 5 stars.