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ExcellentShopping & Fashion

Daniel Footwear

danielfootwear.com
4.7

40 reviews

90%
5-star
93%
Positive
8%
1-star
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ReviewTerminal Summary

Daniel Footwear delivers strong customer satisfaction (4.7/5) with excellent delivery speed and product quality, though occasional fulfillment errors and unclear pricing policies for international customers create friction.

What customers love

  • Fast, reliable delivery with order status communication
  • High-quality, comfortable shoes that match product descriptions
  • Responsive customer service team with clear online ordering process

Common concerns

  • Fulfillment errors including wrong shoe sizes/pairs sent
  • Unclear international pricing with duties/tariffs charged after order confirmation
  • Return and exchange policy requires customers to pay multiple postage costs

Customers mention

fast deliveryproduct qualitycomfortcustomer servicepricing transparencyreturns policy
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Showing 40 reviews
T
Verified
Todd Niebling
12 May 2026

Buyer beware

Buyer beware! I'm in the USA and was charged duty/tariff on the shoes I ordered the day before the delivery date. There was a pop up window regarding potential increased cost when I ordered, but it made it seem like it was included in the price. I understand the import costs but adding it well after I placed my order on the day before they arrive seems like a bait and switch. The costs should simply be included up front. This brought the shoes to be much more expensive than they would have been on Amazon. Very deceptive.

J
Verified
Jeanette
11 May 2026

Product exactly as advertised and…

Product exactly as advertised and prompt delivery.

L
Verified
Lynda Lockwood
11 May 2026

The trainers were the right ones I'd…

The trainers were the right ones I'd ordered and they arrived quickly

M
Verified
Mrs Irena clarke
10 May 2026

So easy to order

So easy to order, delivery was quick. The sandals.were lovely and comfortable.

J
Verified
Julie
10 May 2026

Delighted to get a pair of Russell and…

Delighted to get a pair of Russell and Bromley trainers in the sale at a very good price. Delivery was really quick too so overall really happy.

C
Verified
Caroline
10 May 2026

Beautifully made shoes which fit me…

Beautifully made shoes which fit me perfectly. I have been buying from Daniel’s for years. When I have an issue I speak with Lisa who is always very helpful! Will keep on buying.

M
Verified
Marie Lank
10 May 2026

Great choice and payment options

Great choice and payment options. Quick delivery, no complaints at all.

H
Verified
Harriet Clompus
10 May 2026

Was all fine arrived fast and I like…

Was all fine arrived fast and I like the boots

N
Verified
Nadia Ponomareva
9 May 2026

Shoes came as expected in the promised…

Shoes came as expected in the promised timeline. All good!

S
Verified
Summer19
8 May 2026

Return customer - v happy👍

I have used Daniel footwear before and I’m always impressed by the great experience I have with them. Good communication, excellent delivery speed and good price point. On this occasion I was surprised to find that they were stocking my favourite Russell&Bromley trainers at a very affordable price so I snapped them up and I’m absolutely delighted with my purchase. Would definitely use Daniel again in the future.

Page 3 of 3 · 40 reviews

Daniel Footwear — Review Summary

Based on 40 verified customer reviews, Daniel Footwear holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 93% of customers gave 4 or 5 stars.

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