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DC Law

dclaw.co.uk
4.6

20 reviews

90%
5-star
90%
Positive
10%
1-star
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ReviewTerminal Summary

DC Law delivers strong conveyancing service with highly responsive individual staff members, though organizational failures in communication and email management systems undermine the experience for some customers.

What customers love

  • Individual staff members (Rebecca, Keran, Megan, Lisa, Cheryl, Sonia, Liam) consistently praised for responsiveness, professionalism, and going above and beyond
  • Efficient portal system (eWay) allows customers to track progress independently and reduces anxiety
  • Clear communication and regular updates throughout the conveyancing process

Common concerns

  • Complete lack of response to customer inquiries about service status or cancellations over extended periods
  • Automated email systems continue sending irrelevant communications about non-existent properties, suggesting poor system management

Customers mention

Staff responsivenessCommunication and updatesEfficiency and speedCustomer service failuresPortal/digital toolsProfessional expertise
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Showing 18 5-star reviews
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Verified
Steven Roberts
14 May 2026

Happy with the service from beginning…

Happy with the service from beginning to end. With the aid of Cheryl England, I was kept informed an updated at all times, and felt able to contact and ask questions to assist me through the entire process with clear instructions and professional expertise. Throughout, Cheryl was polite and cheerful which made, what can be a very stressful process, much easier to navigate and manage. Want to say a huge thank you to Cheryl. Would definitely recommend.

B
Verified
Bryan Gerrard-Longworth
14 May 2026

Lisa Rimmer was helpful throughout what…

Lisa Rimmer was helpful throughout what turned out to be a more complex sale than was initially expected, including one buyer pulling out. She also took the time to explain some legal terms that we were both unfamiliar with. We would recommend them. Bryan and Louise

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Verified
Margarida Miranda
13 May 2026

Excellent service from Sonia Jutla – Highly recommended!

A huge thank you to Sonia Jutla for her outstanding support throughout our property purchase. She was fantastic from start to finish — professional, responsive, and proactive at every stage. Sonia worked extremely hard to get us to exchange and always kept us well-informed. She truly went above and beyond, and we couldn’t be happier with her service. Thank you so much, Sonia! We really appreciate everything you’ve done.

Page 2 of 2 · 18 5-star reviews

DC Law — Review Summary

Based on 20 verified customer reviews, DC Law holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.

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