ReviewTerminal
Home/Shopping & Fashion/DC Law
D
ExcellentShopping & Fashion

DC Law

dclaw.co.uk
4.6

20 reviews

90%
5-star
90%
Positive
10%
1-star
Write a review
ReviewTerminal Summary

DC Law delivers strong conveyancing service with highly responsive individual staff members, though organizational failures in communication and email management systems undermine the experience for some customers.

What customers love

  • Individual staff members (Rebecca, Keran, Megan, Lisa, Cheryl, Sonia, Liam) consistently praised for responsiveness, professionalism, and going above and beyond
  • Efficient portal system (eWay) allows customers to track progress independently and reduces anxiety
  • Clear communication and regular updates throughout the conveyancing process

Common concerns

  • Complete lack of response to customer inquiries about service status or cancellations over extended periods
  • Automated email systems continue sending irrelevant communications about non-existent properties, suggesting poor system management

Customers mention

Staff responsivenessCommunication and updatesEfficiency and speedCustomer service failuresPortal/digital toolsProfessional expertise
Filter:
Sort:
Showing 2 1-star reviews
R
Verified
Rod While
19 May 2026

Zero customer service

As a probate administrator, this company was recommended by the probate solicitors to handle the conveyance. They sent me a form to complete, together with a named contact. Ì heard nothing from them for several weeks but was then informed by the probate solicitors that DC Law was no longer managing probate sales. I have written to them 3 times over the past 5 weeks to ask them to confirm they no longer manage probates and have received zero response. The company clearly has no concern whatsoever for customer service.

S
Verified
Sue Johnson
17 May 2026

Terrible don’t even think about it

I would advise anyone even thinking of contacting this firm to strongly rethink They have been sending auto generated emails regularly about a flat that was for sale last May and is non existent now. If they can’t organise to cancel an email what else can’t they do Absolutely atrocious If I could give it no stars it would be way too much They are intrusive stalking and obviously give a very very poor service Don’t go there

DC Law — Review Summary

Based on 20 verified customer reviews, DC Law holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.

Similar companies in Shopping & Fashion

View all Shopping & Fashion companies →