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Dinili

dinili.com
2.2

36 reviews

14%
5-star
17%
Positive
50%
1-star
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ReviewTerminal Summary

Dinili has a severely damaged reputation (2.2/5) due to systematic issues with product misrepresentation, quality control failures, and deceptive return practices, though a minority of customers report satisfactory purchases.

What customers love

  • High-quality fabric and materials when items match descriptions
  • Fast delivery and good packaging for orders that arrive correctly
  • Competitive pricing and stylish designs

Common concerns

  • Products consistently differ from website images in material, color, fit, and quality; customers receive cheap substitutes instead of advertised items
  • Deceptive business practices including false Netherlands address (actually China-based), misleading branded product claims, and fake images copied from legitimate retailers
  • Exploitative return policy requiring customers to pay expensive return shipping to China (£19-£27+) while company initially refuses refunds and offers discounts instead; refunds delayed or denied past chargeback windows

Customers mention

Product misrepresentationCheap quality/fake materialsReturn shipping to ChinaFalse address/location deceptionFake branded itemsPoor customer service
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Showing 18 1-star reviews
W
Verified
William Lancett
9 April 2026

SCAM

SCAM! Avoid at all costs. Not as advertised and very poor quality!

E
Verified
eileen mclaughlin
9 April 2026

I have submitted a request as Dinilli said a week an no reply/response.

I am still waiting for my refund the items were not fit for purpose and were returned in Dec/Jan they had to be returned to China which expensive to say the least. The phone number given does not connect it tells you to email and needless to say I have sent several email I have had 1 reply saying it was being referred to it specialist team that was a month ago and guest what nothing.

T
Verified
Tetiana Shulga
4 April 2026

Very cheap quality for big price

Very cheap quality for big price. You need understand, what all pictures were taken from original page and you will receive a cheap copy from China. I try to return my order. Will see, how it’s going. Return policy is terrible!!! I need to send my item to China from post office, like a package! No return barcode, nothing! Beware, this is original page calls bel-mode.com

Page 2 of 2 · 18 1-star reviews

Dinili — Review Summary

Based on 36 verified customer reviews, Dinili holds an average rating of 2.2 out of 5 — rated Poor on ReviewTerminal. 17% of customers gave 4 or 5 stars.

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