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PoorShopping & Fashion

Dinili

dinili.com
2.2

36 reviews

14%
5-star
17%
Positive
50%
1-star
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ReviewTerminal Summary

Dinili has a severely damaged reputation (2.2/5) due to systematic issues with product misrepresentation, quality control failures, and deceptive return practices, though a minority of customers report satisfactory purchases.

What customers love

  • High-quality fabric and materials when items match descriptions
  • Fast delivery and good packaging for orders that arrive correctly
  • Competitive pricing and stylish designs

Common concerns

  • Products consistently differ from website images in material, color, fit, and quality; customers receive cheap substitutes instead of advertised items
  • Deceptive business practices including false Netherlands address (actually China-based), misleading branded product claims, and fake images copied from legitimate retailers
  • Exploitative return policy requiring customers to pay expensive return shipping to China (£19-£27+) while company initially refuses refunds and offers discounts instead; refunds delayed or denied past chargeback windows

Customers mention

Product misrepresentationCheap quality/fake materialsReturn shipping to ChinaFalse address/location deceptionFake branded itemsPoor customer service
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Showing 9 3-star reviews
Q
Verified
Quynh Tran
19 May 2026

I really like the beautiful and…

I really like the beautiful and well-finished women's elegant midi dress that I ordered. The dress is my size and the fabric is luxurious. Service was excellent and delivery to the UK was fast.

M
Verified
Minh Nguyen
19 May 2026

A very good offer on high-quality…

A very good offer on high-quality trousers. The sizing is correct, and the material used is of high quality. Dinili is a company that guarantees trustworthy performance and precise dialogue.

A
Verified
Anh Duong
17 May 2026

Like the fashion-forward attire

Like the fashion-forward attire! Genuine high quality fabric and colours.

H
Verified
Huy Dang
15 May 2026

Stunning dresses

Stunning dresses, correct size and utmost comfort. Right now, dinili.com is my favorite online shopping site.

T
Verified
Thanh Bui
12 May 2026

I am super happy with my purchase

I am super happy with my purchase. This is a beautiful bag at a great price, and it was packaged nicely. I will definitely buy again!

C
Verified
CasedaBase
11 May 2026

After problems with my first order, everything was sorted

After problems with my first order, the replacement items were delivered, and I'm happy with the quality, tbh. After a dismal initial interaction with Dinili, I'm happy now. Delivery times are still too long, though

M
Verified
Mike Murphy
19 April 2026

Very happy with this purchase

Very happy with this purchase. The jacket looks stylish and fits perfectly. My partner really likes it.

O
Verified
Oliver Redford
24 March 2026

Professional service

Professional service. Very pleased.

A
Verified
Amelia Woodford
21 March 2026

Easy ordering

Easy ordering. Fast delivery.

Dinili — Review Summary

Based on 36 verified customer reviews, Dinili holds an average rating of 2.2 out of 5 — rated Poor on ReviewTerminal. 17% of customers gave 4 or 5 stars.

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