ReviewTerminal
Home/Shopping & Fashion/Dinili
D
PoorShopping & Fashion

Dinili

dinili.com
2.2

36 reviews

14%
5-star
17%
Positive
50%
1-star
Write a review
ReviewTerminal Summary

Dinili has a severely damaged reputation (2.2/5) due to systematic issues with product misrepresentation, quality control failures, and deceptive return practices, though a minority of customers report satisfactory purchases.

What customers love

  • High-quality fabric and materials when items match descriptions
  • Fast delivery and good packaging for orders that arrive correctly
  • Competitive pricing and stylish designs

Common concerns

  • Products consistently differ from website images in material, color, fit, and quality; customers receive cheap substitutes instead of advertised items
  • Deceptive business practices including false Netherlands address (actually China-based), misleading branded product claims, and fake images copied from legitimate retailers
  • Exploitative return policy requiring customers to pay expensive return shipping to China (£19-£27+) while company initially refuses refunds and offers discounts instead; refunds delayed or denied past chargeback windows

Customers mention

Product misrepresentationCheap quality/fake materialsReturn shipping to ChinaFalse address/location deceptionFake branded itemsPoor customer service
Filter:
Sort:
Showing 1 4-star review
A
Verified
Alex Davies
23 March 2026

Got this jacket for my partner and it…

Got this jacket for my partner and it looks really good on her. This fit is nice and the material feels decent for everyday use. Overall a good purchase

Dinili — Review Summary

Based on 36 verified customer reviews, Dinili holds an average rating of 2.2 out of 5 — rated Poor on ReviewTerminal. 17% of customers gave 4 or 5 stars.

Similar companies in Shopping & Fashion

View all Shopping & Fashion companies →